It's a lot less effort to tell them the sticker was illegal to begin with. ;)
. . . and have him have to escalate it to somebody authorized to make exceptions, or argue with tandy lawyers?

On Mon, 14 Nov 2022, geneb via cctalk wrote:
Nope. You point out that the state attorney(sp) general would love to watch Tandy flail against the Magnusson-Moss Warranty Act. ;)

I encountered a lot of entities who would not willingly comply with Manuson-Moss. (I was doing auto repair in the 1970s) Although it was enacted in 1975, it took a long time for word to get around. And many companies openly failed to comply, not just coming up with bizarre scenarios to claim that the modification in some extremely roundabout way caused the problem.

For example, they could legally get away with claiming that adding a trailer hitch to your car meant that you were towing, and stressing the engine more than intended. Even if you CLAIMED that the hitch was for a bike rack, or a flag for the local sports team. In theory, burden of proof that a modification caused the problem would be on the dealer; but in actuality, . . . And, of course, they would extrapolate that to anything of the running gear of the car. But, when they deny warranty coverage of the windshield wiper motor, then they were flagrantly violating the act.

In the EARLY years of the TRS80, Tandy actually believed that they could void the warranty if you opened the case. Eventually, their lawyers explained to them about Magnuson-Moss. Sometimes, it is GREAT to have your adversary lawyer-up, since they will listen to their lawyer, even if they won't believe you.

YES, you would be legally correct, but trying to get that through to the droids in the store could be difficult. And, the state attorney general didn't always consider such to be a high priority.
So, it was easier just to reseal the case.

--
Grumpy Ol' Fred                 ci...@xenosoft.com

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