> On Jul 3, 2025, at 2:26 PM, Wayne S via cctalk <[email protected]> wrote:
> 
> That’s a good business practice anyway. You want your high price system up 
> and running as fast as possible, so not having to do more than cursory 
> diagnostics is a good thing I think deck realize that with the VAX and it’s 
> remote the diagnostic capability as for the board breaks, IBM used to do that 
> for all the boards they replaced. They even had a special board breaking tool.
> My CE from IBM said that it costs IBM more to diagnose a faulty board than it 
> does to make a new one so that’s why they do it.  Breaking the board also 
> ensures that the engineers won’t get caught up in a side project trying to 
> figure out what went wrong.

That's true for problems seen occasionally.  When people realize a particular 
issue appears "too often" it does become an engineering matter, because then it 
indicates an issue with design or manufacturing or part selection.

For example, I remember a product that had a memory backup battery issue, which 
turned out to be a change in plating for the battery holder.  For engineering 
it turned into an exercise in learning what "electrovoltaic series" means -- 
not something familiar to most digital logic EEs.

        paul

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