Hello, We make good use of RT by Best Practical, it services an ISP and a NOC.
http://www.bestpractical.com/rt HTH, Darrin 2009/3/29 Dhaval Thakar <dhaval.tha...@networthdirect.com> > Hi, > > I need to implement trouble tracking system, > we have 250 users in one premise & 3 desktop support technicians. > > I need to implement trouble ticket system, where user will enter their > application / other issues. Mail will be sent to technician available on > duty. > trouble ticket will be provided to user & will be given close stat once > resolved. > > Kindly suggest me one such application based on open source. > -- > > > > Regards > Dhaval Thakar > http://dhavalthakar.blogspot.com/ > _______________________________________________ > CentOS mailing list > CentOS@centos.org > http://lists.centos.org/mailman/listinfo/centos > -- Darrin Khan medav...@gmail.com Fran Lebowitz - "Life is something to do when you can't get to sleep."
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