At Sun, 29 Mar 2009 12:15:16 +0530 CentOS mailing list <centos@centos.org> wrote:
> > Hi, > > I need to implement trouble tracking system, > we have 250 users in one premise & 3 desktop support technicians. > > I need to implement trouble ticket system, where user will enter their > application / other issues. Mail will be sent to technician available on > duty. > trouble ticket will be provided to user & will be given close stat once > resolved. > > Kindly suggest me one such application based on open source. Deepwoods Software uses RT from Best Practical (http://www.bestpractical.com/?rt=3.4.2). -- Robert Heller -- 978-544-6933 Deepwoods Software -- Download the Model Railroad System http://www.deepsoft.com/ -- Binaries for Linux and MS-Windows hel...@deepsoft.com -- http://www.deepsoft.com/ModelRailroadSystem/ _______________________________________________ CentOS mailing list CentOS@centos.org http://lists.centos.org/mailman/listinfo/centos
