> Additionally, through some sort of ownership deal, HostPro and
> Interland are now run by virtually the same people. HostPro has
Someone runs Interland?
FYI - Micron electronics is in the process of acquiring Interland.
-Cameron
--------------------
Cameron Childress
elliptIQ Inc.
p.770.460.1035.232
f.770.460.0963
--
http://www.neighborware.com
America's Leading Community Network Software
> -----Original Message-----
> From: Mark Warrick [mailto:[EMAIL PROTECTED]]
> Sent: Monday, August 13, 2001 12:10 PM
> To: CF-Community
> Subject: RE: Hostpro.net NOT recommended :(
>
>
> Just an FYI guys. As I understand from communications I've had
> with a HostPro employee who has been with the company for a
> couple years and is being layed off this month, the problems are
> likely due to current and upcoming staffing shortages.
> Additionally, through some sort of ownership deal, HostPro and
> Interland are now run by virtually the same people. HostPro has
> about 200,000 domains hosted. It's pretty scary to think about
> what will happen to the Internet at large when HostPro runs out
> of operating capital. You think it's bad now? See what happens
> in about a year.
>
> ---mark
>
> ========================================Mark Warrick - Fusioneers.com
> Personal Email: [EMAIL PROTECTED]
> Business Email: [EMAIL PROTECTED]
> Phone: 714-547-5386
> Efax: 801-730-7289
> Personal URL: http://www.warrick.net
> Business URL: http://www.fusioneers.com
> ICQ: 125160 / AIM: markwarric
> ========================================
>
> > -----Original Message-----
> > From: Jim McAtee [mailto:[EMAIL PROTECTED]]
> > Sent: Sunday, August 12, 2001 6:32 PM
> > To: CF-Community
> > Subject: Re: Hostpro.net NOT recommended :(
> >
> >
> > In the end, was the problem just that you needed to login using
> > '[EMAIL PROTECTED]', rather than 'gel' to retrieve your email? Yeah,
> > four day support issue turnaround doesn't exactly inspire confidence.
> > Of course, it might well have taken them four days to figure out why
> > everything was fubar. Which, once again, is kinda scary.
> >
> > Jim
> >
> > -----Original Message-----
> > From: Angel Stewart <[EMAIL PROTECTED]>
> > To: CF-Community <[EMAIL PROTECTED]>
> > Date: Sunday, August 12, 2001 7:17 PM
> > Subject: Hostpro.net NOT recommended :(
> >
> >
> > >I am...slightly upset at the moment.
> > >Yes..I'm a bit miffed.
> > >
> > >After Four(4) days, I only just got a response from Hostpro.net's
> > customer support as to why we had no email on our entire
> > >domain. POP3 accounts, and aliases were all down.
> > >For over 96 hours.
> > >
> > >Needless to say I think this month will be our last with "Hostpro.net,
> > Leader in Internet Hosting.."
> > >>:(
> > >
> > >I mean..thi sis just rubbish! I attached the correspondence so far with
> > them just so you can judge for yourself, and
> > >hopefully won't make the same mistake I did and host your site there.
> > >
> > >A 4 Day turnaround for a screw up that was Hostpro's fault with
> > something as integral to an Internet based business as
> > >Email..is just ridiculous.
> > >
> > >I'm just waiting for the damned CFMAIL tag to fail now because I need
> > to use a different SMTP server to send mail and they
> > >haven't bothered to mention that either or something.
> > >
> > >-Gel
> > >
> > >------------------------------------------------------------------
> > >I'm sorry,but that's just not good enough.
> > >
> > >If I had not made a call to your Tech Support 4 days ago our website
> > would not have had any email facilities for over 96
> > >hours. I was told that emails were 'supposed' to be sent out about the
> > new system, but to my knowledge the owner of the
> > >hosted account, nor anyone else associated with Carigamer.com, has
> > received nothing about this new email system. The Admin
> > >system was also not yet changed to reflect the new 'Qmail' system at
> > that time.
> > >
> > >No warning email was sent a week, or even a few days in advance warning
> > customers this changeover was occurring so in case of
> > >any 'hiccups' as it was described by your tech support, customers would
> > at least have a clue.
> > >
> > >After repeated calls to someone in your sales,I was put onto a Tech
> > Support person who said that she "Could not access my
> > >account right now" but that she would forward it to the 'email guys' I
> > have yet to get a call from your Tech Support after
> > >leaving two contact numbers and an alternate email address.This is the
> > first email response I've received after over 4 days.
> > >
> > >I say again if I had not taken the initiative and called Netserv tech
> > support (not a toll free call since we are overseas) we
> > >would have had no email on our site for 4 days. Our POP3 accounts were
> > down, our Aliases were down. Everything was down.
> > >
> > >If we had gone forward with implementing an E-Commerce solution with
> > Hostpro I shudder to think what the backlash would have
> > >been from anyone who had ordered any items over the last 4 days and
> > received no confirmation emails, and who would have been
> > >unable to contact us via email.
> > >
> > >That's not how we at Carigamer.com do business with our customers.
> > >And it's definitely not how we expect our hosting provider to do
> > business with us.
> > >
> > >-Angel Stewart
> > >Technical Director
> > >www.carigamer.com
> > >Island Gaming At Its Best!(tm)
> > >
> > >-----Original Message-----
> > >From: HostPro [mailto:[EMAIL PROTECTED]]
> > >Sent: Sunday, August 12, 2001 8:46 PM
> > >To: [EMAIL PROTECTED]
> > >Subject: Re: NET E-mail Receiving (KMM436310V63515L0KM)
> > >
> > >
> > >Dear Angel,
> > >
> > >Thank you for your inquiry.
> > >
> > >We thank you for your patience during the migration of your account to
> > >the new Qmail system.
> > >
> > >After our Qmail migration we have discovered several clients with
> > >similar issues about the functionality and configuration of their new
> > >email interface. To help out those that may have these same inquiries
> > >we have provided answers to the top questions received thus far.
> > >
> > >Some of you may have initially had problems with your aliases and
> > >forwards when moving over to the new Qmail interface. Our technicians
> > >have since corrected any issues which may have occurred and you should
> > >no longer have any problems. If you are continue to have questions on
> > >this matter please contact us and we will see it is properly addressed.
> > >
> > >This new interface also requires a simple change in your current email
> > >client configuration. You will need to update your email login to
> > >reflect [EMAIL PROTECTED] instead of just the username with the
> > >previous email interface. The information you would need to enter
> > would
> > >be shown as below:
> > >
> > >User = [EMAIL PROTECTED]
> > >Password = 'password'
> > >SMTP server = hpmail.netservers.net
> > >POP3 server = hpmail.netservers.net.
> > >
> > >For Netscape or Eudora users you may also try the following setting:
> > >
> > >User = username%yourdomain.com
> > >
> > >Please take a moment and verify that all of these settings are set
> > >correctly. If at that point you still have trouble, please let us know
> > >and we would be glad to take another look at it.
> > >
> > >We apologize for any inconvenience that you may have experienced.
> > >
> > >Caitlin M.
> > >Technical Support
> > >
> > >Please do not delete any portion of this message when replying.
> > >
> > >Original Message Follows:
> > >------------------------
> > >Dear Technical Support,
> > >
> > >I have an issue with receiving email on my NETpro account.
> > >
> > > Domain: carigamer.com
> > >
> > >
> > >The full email address is: [EMAIL PROTECTED]
> > >
> > >Error Message(s):
> > >
> > >Err- Authpassword Password rejected.
> > >
> > >Issue Description:
> > >
> > >This morning at about 7:45 I tried reading mail from my
> > >[EMAIL PROTECTED] account. I received an error message saying password
> > >rejected or words to that effect.
> > >
> > >I logged into the administrator and changed the password after this
> > >error persisted at 8:00 am.
> > >
> > >This still did not help, so I changed the password to 'a', can't get
> > >much simpler than that.
> > >
> > >However, at 8:46am, I am still unable to access this account,
> > repeatedly
> > >getting the password rejected error.
> > >
> > >Could you please look into this?
> > >Thank you.
> > >
> > >-Angel Stewart
> > >CIO
> > >http://www.carigamer.com
> > >Island Gaming At Its Best!(tm)
> > >
> > >
> > >
> > >Thank you,
> > >
> > >-Angel Stewart <[EMAIL PROTECTED]>
> > >
> > >
> > >
> >
>
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