During a 6 month stint doing ISP Tech Support right after college, I got a call from a woman who was frustrated trying to install a new modem. She'd never been able to log on even once to our modembank. After trying to explain that she needed to contact the modem vendor for support and going round in circles with her inexplicable lack of knowledge about ANYTHING, I finally started trying to help her. After some time trying to get her to even tell me what OS she was on, I finally determined that she was attempting to connect to us using a modem and her television. No, not WebTV, an external modem and a cable ready television.
And then there was the time the owner of the ISP got all excited about being able to offer 56K dialup services and went out and bought about 20 - 56K modems for us to add to our modembank for users to dial into. Duh, yeah that will work - NOT. After explaining that 56K didn't work that way, he still insisted in setting one up and trying it. That's when I knew the ISP was doomed. They are now out of business. -Cameron -------------------- Cameron Childress elliptIQ Inc. p.770.460.1035.232 f.770.460.0963 -- http://www.neighborware.com America's Leading Community Network Software > -----Original Message----- > From: Jacob [mailto:[EMAIL PROTECTED]] > Sent: Wednesday, November 21, 2001 4:04 PM > To: CF-Community > Subject: Re: Dumb people > > > We have quicktime downloads on our site. Last year, someone > emailed me and > said that he could not hear the audio from the quicktime clips. After > about two days of emailing back and forth, it turned out he did > not have a > sound card... > > Or, the person who thought our site was not safe to submit a credit card > number, so he emailed me the number instead... > > Jacob > > At 03:51 PM 11/21/2001 -0500, you wrote: > >Random stupidness for today...from a dial up customer. > > > >Me: Ozona Ozline > >Caller: Errrrrrrrrrrrrrrrrrrrrrrrrrr...Ummmmmmmmmmm.....<starts > blabbering > >about some problem> > >Me: OK, See the Ozline Icon? > >Caller: Yeah > >Me: Ok, Right click once on it. > >Caller: I dont know which one is the right one, the top or the > >bottom.................. > >Me: Please Hold. > >Me: OMFG! Ahhhhhhhhhhhhhhhhhh! > >Me: <unholding> Ok sir, reboot your computer and call me back if > it doesn't > >work, ok? > > > >He never called back. Probably forgot the phone number... > > > >jon > > > > > >. > > > > > ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Get the mailserver that powers this list at http://www.coolfusion.com Archives: http://www.mail-archive.com/cf-community@houseoffusion.com/ Unsubscribe: http://www.houseoffusion.com/index.cfm?sidebar=lists
