And also about knowing who to complain to.
My grandfather once bought a slab of chocolate from the local asda
store. Found a piece of ceramic within it and sent the bar and
complaint off to Cadbury. They then sent back a letter of apology and
a basket of chocolate items worth around $75.
He was later in the store he bought it and mentioned it to the store
manager who said he should have told him, they would have gladly
replaced the bar.
On 06/10/05, Matthew Small <[EMAIL PROTECTED]> wrote:
> Yes. A letter to George will get you throw in debtor's prison.
>
> I had a problem with a part I ordered from Compaq. I called about a million
> phone numbers trying to order a new power supply for a desktop computer. I
> received a new PS for a laptop. I called back numerous times, only to be
> told that since it had been more than 14 days since I received it, they
> couldn't take it back. Keep in mind that I had been trying to FIND the
> right place to call for more than 14 days since there was no documentation
> in the box.
>
> I ended up writing a letter to the Pres of Compaq. He had a personal
> representative call me to straighten out the mess.
>
> Another time, about 12 years ago, I went to Walmart ("Satisfaction
> Guaranteed") and purchased some items for wrapping Christmas presents. I
> got home and realized that they had left out the tissue paper from my bag -
> a $1.29 item. I'd paid for it, and it was on the receipt, just not in any
> of my bags. Additionally, I lived about 25 miles from the store.
>
> I called the manager of Walmart and told him that I wanted him to send
> someone to my house with the tissue paper since I was not going to drive 25
> miles back there to get something I had paid for and was left out by the
> clerk. He resisted, but when I asked him for the district manager's phone
> number, he sent someone out to my house with my item.
>
> It's all about being tough.
>
> Matthew Small
>
>
> -----Original Message-----
> From: Arturo Fuentes [mailto:[EMAIL PROTECTED]
> Sent: Thursday, October 06, 2005 10:58 AM
> To: CF-Community
> Subject: Re: rant
>
> really? a letter go gee dubya will help out here?
>
> On 10/6/05, Matthew Small <[EMAIL PROTECTED]> wrote:
> > Will they work with you on this? You have to be really tough on them.
> > Close your account if you have to. Write a letter to the President. That
> > will usually get you somewhere, but ONLY if your case is clearly strong.
> >
> >
> >
> > Matthew Small
> >
> > -----Original Message-----
> > From: Timothy Heald [mailto:[EMAIL PROTECTED]
> > Sent: Thursday, October 06, 2005 10:39 AM
> > To: CF-Community
> > Subject: rant
> >
> > Ok,
> >
> > Seriously pissed off.
> >
> > I know no one should ever go NSF on their bank account. I know this. I
> > understand that the bank charges for over draft, but this is insane, and
> is
> > directly calculated to make the bank more money on the little guy when he
> > hits a problem.
> >
> > Ok,
> >
> > So it's Friday a few weeks ago. We have a $500 balance. We do normal
> > weekend stuff, go out, do our food shopping, rent some movies, order in
> one
> > night. <cf_aside>Now we had deposited an 1800 dollar check on
> > Thursday</cf_aside>
> >
> > Ok,
> >
> > We're doing our checkbook last night. There are 4 different overdraft
> > charges on our account. 4.
> >
> > There is only one listed overdraft transfer though. 300 something for our
> > groceries. Also the check cleared that day. According to what I see
> > through Bank of America's web interface before the overdraft occurred.
> >
> > So I call these douche bags. They say that they process debits than they
> > process deposits on Monday morning.
> >
> > Wait wait it gets better.
> >
> > Also they start at the largest debit and work there way down. Let me
> > explain this for the slower of you. You have 5 charges lets say. 300,
> 100,
> > 40, 20, 10. You have 350 dollars. If you go biggest to smallest the
> > customer ends up with 4 overdraft charges, if you go the other way around
> > the customer only gets one. Also they double the price of the overdraft
> > charge if there are more than two of them. So not only do you have no
> > fucking money, you are now in debt to the bank.
> >
> >
> >
> > arrrrrrrrrrrrggggggghhhhhhhh
> >
> >
> >
> >
> >
>
>
>
>
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