Do you have to pay extra $$ for that? SMR wrote: > Dell doesn't make the hard drives. They just buy crappy brands. Fujitsu are > the ones I keep pulling out of dells. When dell sends me a new one I request > another brand and I get seagate and have no problems. > > -----Original Message----- > From: Zaphod Beeblebrox [mailto:[EMAIL PROTECTED] > Sent: Friday, June 16, 2006 11:35 AM > To: CF-Community > Subject: Re: Stupid Dell > > I used to like dells a lot, but lately, their quality does seem to be > slipping. Maybe it's because they're offering the low end versions that > everybody seems to buy. I don't know of anyone with a dell laptop that > hasn't crashed yet. My brother's latitude has lost 2 drives, my sisters 3 > month old XPS lost a hard drive already, Anthony, the guy who's family is > currently living with ours, has lost 2 hard drives on his 1.5 year old > latitude. Also, his panel above the keyboard that shows the scroll lock and > num lock overheated a chip and burned it up. Meanwhile, of the 3 thinkpad's > I've owned, none have lost a hard drive and the only problem I've had with > any of them was the 'p' key would come off the riser every once in a while. > > > > On 6/16/06, Jillian Koskie <[EMAIL PROTECTED]> wrote: >> I love Dell... I bought a new XPS laptop from them and it's gorgeous >> and wonderful. With the XPS comes US tech support (there is a >> dedicated XPS >> line) and they are very very helpful. >> >> My last laptop was also an Dell (Inspiron 4150) and tech support >> caused me actual physical pain. I wish there was an 'I am not an >> idiot. I am computer literate. I know more than you do.' option when >> you call them... but keeping in mind they are supporting the smallest >> common denominator, I put up with it. (I had a fun one... Harddrive >> was ticking... TICK TICK TICK TICK every second or so... So I call to >> have it replaced... And we went through about >> 25 diagnostics only to discover the drive is 'fine' by their standards... >> Because no error is produced. Finally I started speaking gruffly and >> in a louder tone and said 'I am going to put the phone by the hard >> drive... Do you hear THAT? Are you honestly telling me that sounds >> healthy?' They sent out the new harddrive and I received it the next >> day. Haha) >> >> The bottom line is that it is very hard to find comparable machines >> (spec-wise) with complete care warranties (critical for laptop users >> imo) and on-site next day warranty (man I love not depoting my laptop). >> >> -----Original Message----- >> From: John Galt [mailto:[EMAIL PROTECTED] >> Sent: Friday, June 16, 2006 9:15 AM >> To: CF-Community >> Subject: RE: Stupid Dell >> >> Hey, I put a smiley on it. >> >> Sorry, I have no patience for BS, and it sounds like this guy is >> handing it out. >> >> BTW, Deana, the vast majority of drivers are either the default ones >> that ship with XP, or they would be installed AFTER the initial OS >> install. The only exceptions to this I can think of are if you have >> any funky raid drivers or whatever, and that's one of the questions >> you would be asked during the install. >> >>> -----Original Message----- >>> From: Charlie Griefer [mailto:[EMAIL PROTECTED] >>> Sent: Friday, June 16, 2006 11:02 AM >>> To: CF-Community >>> Subject: Re: Stupid Dell >>> >>> T... you need to work on coming out of your shell a bit and saying >>> what you think. >>> >>> All this holding stuff in can't be healthy :) >>> >>> On 6/16/06, John Galt <[EMAIL PROTECTED]> wrote: >>>> Tell your tech support guy I said he's an idiot that should do his >>>> job instead of making excuses :) >>>> >>>>> -----Original Message----- >>>>> From: Deanna Schneider [mailto:[EMAIL PROTECTED] >>>>> Sent: Friday, June 16, 2006 10:53 AM >>>>> To: CF-Community >>>>> Subject: Re: Stupid Dell >>>>> >>>>> My tech support guy says that yes, while the drivers are there, >>>>> they're not the ones that work during install. >>>>> >>>>> I don't know - it doesn't necessarily make sense to me, either. >>>>> >>>>> On 6/16/06, John Galt <[EMAIL PROTECTED]> wrote: >>>>>> Go to support.dell.com >>>>>> >>>>>> Type in the service tag on the machine. >>>>>> >>>>>> Download your drivers. >>>>>> >>>>>> Honestly, I hate it when people talk smack on Dell. I have >>>>>> like >>>>>> 4 >>> of >>>>> their >>>>>> boxes and never have any problems with them. >>>>>> >>>>>>> -----Original Message----- >>>>>>> From: Deanna Schneider [mailto:[EMAIL PROTECTED] >>>>>>> Sent: Friday, June 16, 2006 10:31 AM >>>>>>> To: CF-Community >>>>>>> Subject: Stupid Dell >>>>>>> >>>>>>> So, I got a new work computer. It's a Dell. The first thing >>>>>>> I >>> always >>>>>>> do with a new computer, particularly a Dell, is reinstall a >>> generic >>>>>>> copy of windows and partition the drive. I try to do that. BSOD. >>>>>>> Lovely. We pass it off to our internal tech support, as they >>>>>>> don't >>> pay >>>>>>> me to do hardware stuff. As it turns out, Dell has now >>>>>>> started shipping computers with no disks, and no way >>>>>>> (apparently) to >>> download >>>>>>> drivers. So, while tech support has currently gotten it past >>>>>>> the >>> BSOD >>>>>>> (it was a conflict with the video card and hyperthreading, >>>>>>> or some such), it now doesn't see the hard drive, because >>>>>>> it's a SATA hard drive and you need to preinstall the >>>>>>> (nonexistant) >> drivers. >>>>>>> Oh, and 30g of the drive is taken up by a "back up install" >>>>>>> of the orginal system config, because Dell's new support >>>>>>> model is "roll >>> back >>>>>>> to fresh install" if there are issues. Lovely. >>>>>>> >>>>>>> I just want a computer - I don't want your 8 million Dell >>>>>>> specific reminders, popups, and gobbleydegooks. ARG! >>>>>>> >>>>>>> Rant over. >>>>>>> >>>>>>> >>>>>> >>>>> >>>> >>> >> >> >> > > > >
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