>However, if the seller leaves positive feedback because the buyer paid >promptly, they could get hit with negative feedback if the buyer wasn't >happy with the shipment for some reason and didn't try to resolve it. >
This may have been a reasonable position to take in the past, but now with the new feedback forum you can leave a *response* to any negative feedback a buyer gives you. I agree with the original poster that it's unfair that the buyer is basically blackmailed against leaving bad feedback by not posting for them when they have fulfilled their payment obligation. I know it often makes me more reluctant to report bad transactions because I put my own feedback rating at risk from such retaliation, so in the end, other buyers suffer as well. I'm actually dealing with this now, I bought something that was listed as new and in the box, and what I got was clearly used. This after waiting two weeks to get the item. Took several emails and finally a threat to leave bad feedback before finally getting a response from the seller that he would "look into it". More days go by and again I threaten to leave feedback. Now he wants me to send it back and he will refund the price once it is received. Of course by now almost a month has passed and by the time I send it back and find out if he actually will honor that agreement, the 45 days PayPal allows for disputes will be darn close, if not passed. So I told him I was not happy with that, and just wanted a partial refund. Two emails stating this, still no response. And if I post negative feedback about this, I know he will retaliate saying that he "offered" to take the item back for a refund...which is hardly the whole story but certainly is true as well. This all just reminds me of why I tend to avoid Ebay for anything I can buy elsewhere from a reputable online store. --- Mary Jo ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~| Create robust enterprise, web RIAs. Upgrade & integrate Adobe Coldfusion MX7 with Flex 2 http://ad.doubleclick.net/clk;56760587;14748456;a?http://www.adobe.com/products/coldfusion/flex2/?sdid=LVNU Archive: http://www.houseoffusion.com/groups/CF-Community/message.cfm/messageid:222704 Subscription: http://www.houseoffusion.com/groups/CF-Community/subscribe.cfm Unsubscribe: http://www.houseoffusion.com/cf_lists/unsubscribe.cfm?user=11502.10531.5