Larger companies that have IT people can do that, small companies that don't rely on the support provided by the vendor. Because they don't have to go out and find somebody else to support a product.
Most companies support their own products, so they expect the people that developed the products that they are using the support them. End users and small business make up a large part of computer users, they want something simple, one source for applications and support. My mom isn't going to know where to go to search and find info on various errors. You call the number on the box, or the website and somebody tells you to do this, that is what MOST people want. > -----Original Message----- > From: Denilicious [mailto:[EMAIL PROTECTED] > > Nonsense. Again, I think you're coming from a biased perspective (as > am I, of course ;). I was just pricing moodle support with my boss the > other day. We weren't like "it's gotta be someone from moodle.org", > but that's just how Open Source works-- if you realize that you have > the option- I acknowledge that in general you're bang on tho. > Numbers- > wise, perhaps, but not necessarily successful-business wise. > ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~| Upgrade to Adobe ColdFusion MX7 Experience Flex 2 & MX7 integration & create powerful cross-platform RIAs http:http://ad.doubleclick.net/clk;56760587;14748456;a?http://www.adobe.com/products/coldfusion/flex2/?sdid=LVNU Archive: http://www.houseoffusion.com/groups/CF-Community/message.cfm/messageid:227517 Subscription: http://www.houseoffusion.com/groups/CF-Community/subscribe.cfm Unsubscribe: http://www.houseoffusion.com/cf_lists/unsubscribe.cfm?user=89.70.5