Disabling rules didn't fix the problem. -----Original Message----- From: SMR [mailto:[EMAIL PROTECTED] Sent: Monday, June 11, 2007 1:49 PM To: CF-Community Subject: RE: Outlook 2003
1) Still have junk email folder 2) Safe senders list is empty, just have box checked to allow people from contacts 3) Updates already installed, I'm up-to-date for xp and office 2003 4) Just disabled two mail rules to see if they have an affect. Will let you know. +) Make sure that you still see a "Junk E-mail" folder. I remember mine getting deleted somehow and causing a similar issue. +) Check your "Safe Senders" list - sometimes you can wildcard in too +much mail (for example allowing mail from any ".com" domain). Make sure your list isn't too permissive. +) Go to "Help" and choose "Check for Updates". There have been many updates to the junk mail filter - installing one might kick things back into gear. +) Check "Rules and Alerts" and make sure that there are no rules which +can cause problems. Rules can move things around and such after the spam filter has run. Try disabling all rules and see if it helps - if it does reenable them one at a time until you find the culprit. Those are the obvious ones off the top of my head. If you're still having trouble you might look through the solutions center: http://support.microsoft.com/ph/2520/en-us/ The MS Newsgroups are also excellent places to try. You can use them via a (rather nice) web interface from here: http://www.microsoft.com/office/community/en-us/default.mspx Hope this helps! Jim Davis ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~| ColdFusion 8 beta â Build next generation applications today. Free beta download on Labs http://www.adobe.com/cfusion/entitlement/index.cfm?e=labs_adobecf8_beta Archive: http://www.houseoffusion.com/groups/CF-Community/message.cfm/messageid:236298 Subscription: http://www.houseoffusion.com/groups/CF-Community/subscribe.cfm Unsubscribe: http://www.houseoffusion.com/cf_lists/unsubscribe.cfm?user=11502.10531.5