Trust in availability. I don't know if they have an SLA, but SLAs fail to
account for time-sensitive availability. What if you had needed to urgently
send someone a document stored there during the hour it was down? That stuff
happens, and it always happens at the most inconvenient times, e.g. end of
quarter, end of year.

On Tue, Jul 8, 2008 at 7:01 PM, Cameron Childress <[EMAIL PROTECTED]>
wrote:

> Trust implies privacy concerns.  This is more like straight up SLA (or
> lack of) issue.  Four nines is 52 minutes 33 seconds of downtime.  Do
> they have an SLA?
>
> -Cameron
>
> On Tue, Jul 8, 2008 at 7:09 PM, Robert Munn <[EMAIL PROTECTED]> wrote:
> > http://www.theregister.co.uk/2008/07/08/docs_and_spreadsheets_goes_down/
>
>


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