Even worse, when you try to short circuit the cycle by pressing the industry standard "0" for operator and the system understands your request but refuses to let you do it. I had this issue with Bank of America the other day, I was furious by the time I made it through:
<evil idiot phone robot> Stupid Multiple Choice Question.... <me> presses 3 <evil idiot phone robot> Another Stupid Multiple Choice Question... <loop at least 3 times> <me> understanding I am getting nowhere, i press 0 <evil idiot phone robot> It looks like you are trying to reach a representative, but did you know that you can get help by starting over again? <evil idiot phone robot> Starts over from the beginning </loop> <evil idiot phone robot> Ok, I finally give up, I will now forward you to the wrong person, so you will be back. (btw, the cake is a lie) On Wed, May 4, 2011 at 3:02 PM, Cameron Childress <camer...@gmail.com>wrote: > > I hate the phone trees at customer support like that. Companies > figure since they aren't paying a human to talk on the phone they can > make the messages as long as they want.... > > Robot: > Did you call for this reason? No. > Did you call for another reason? No. > Read you account number into the phone. Okay. > Did you call for this reason? No. > Did you call for another reason? No. > > Human: > Hello, what is your account number? WTF?!?!?!?!? > > On Wed, May 4, 2011 at 2:53 PM, G Money <gm0n3...@gmail.com> wrote: > > Ridiculously long voice mail instructions after the message. > > > > "At the tone, you can leave a message or press *6 for more options. If > you'd > > like to leave a call back number, press *35, then 8, then 123. Blah, blah > > blah...." > > ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~| Order the Adobe Coldfusion Anthology now! http://www.amazon.com/Adobe-Coldfusion-Anthology/dp/1430272155/?tag=houseoffusion Archive: http://www.houseoffusion.com/groups/cf-community/message.cfm/messageid:337488 Subscription: http://www.houseoffusion.com/groups/cf-community/subscribe.cfm Unsubscribe: http://www.houseoffusion.com/groups/cf-community/unsubscribe.cfm
