IRS coughs up $320M to overhaul website ( http://gcn.com/articles/2012/01/18/irs-spending-320m-on-website-improvements.aspx)
As the Internal Revenue Service begins accepting returns this week for the 2012 tax season, the agency has begun a $320 million upgrade over 10 years to improve its website content, design and usability, according to a new GAO report. But the IRS' website plans need to be more strategic to address a need to shift incoming inquiries from the public to less expensive online customer service tools while minimizing use of expensive telephone customer services, the Jan. 17 report said. IRSÂ’ current $320 million investment for its website includes new, more secure portals so that taxpayers can access more information. The new website is expected to go online in 2013. That's a nice contract to land. Anyway, what you don't see in the article is the fact there is no solid plan for the improvements IRS Website Plans Too Vague, Watchdog Says ( http://www.informationweek.com/news/government/policy/232500323 ) The IRS plans to spend $320 million over 10 years to improve its website, but the agency's plans on how exactly it will do that remain unclear, according to a government watchdog agency. J - Most people prefer to believe that their leaders are just and fair, even in the face of evidence to the contrary, because once a citizen acknowledges that the government under which he lives is lying and corrupt, the citizen has to choose what he or she will do about it. To take action in the face of corrupt government entails risks of harm to life and loved ones. To choose to do nothing is to surrender one's self-image of standing for principles. Most people do not have the courage to face that choice. Hence, most propaganda is not designed to fool the critical thinker but only to give moral cowards an excuse not to think at all - Michael Rivero ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~| Order the Adobe Coldfusion Anthology now! http://www.amazon.com/Adobe-Coldfusion-Anthology/dp/1430272155/?tag=houseoffusion Archive: http://www.houseoffusion.com/groups/cf-community/message.cfm/messageid:345838 Subscription: http://www.houseoffusion.com/groups/cf-community/subscribe.cfm Unsubscribe: http://www.houseoffusion.com/groups/cf-community/unsubscribe.cfm
