> Where is the original link ? somehow the opening email didn't come through for me.
IRS coughs up $320M to overhaul website ( http://gcn.com/articles/2012/01/18/irs-spending-320m-on-website-improvements.aspx ) As the Internal Revenue Service begins accepting returns this week for the 2012 tax season, the agency has begun a $320 million upgrade over 10 years to improve its website content, design and usability, according to a new GAO report. But the IRS' website plans need to be more strategic to address a need to shift incoming inquiries from the public to less expensive online customer service tools while minimizing use of expensive telephone customer services, the Jan. 17 report said. IRSÂ’ current $320 million investment for its website includes new, more secure portals so that taxpayers can access more information. The new website is expected to go online in 2013. That's a nice contract to land. Anyway, what you don't see in the article is the fact there is no solid plan for the improvements IRS Website Plans Too Vague, Watchdog Says ( http://www.informationweek.com/news/government/policy/232500323 ) The IRS plans to spend $320 million over 10 years to improve its website, but the agency's plans on how exactly it will do that remain unclear, according to a government watchdog agency. J - Ninety percent of politicians give the other ten percent a bad reputation. - Henry Kissinger Politicians are people who, when they see light at the end of the tunnel, go out and buy some more tunnel. - John Quinton ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~| Order the Adobe Coldfusion Anthology now! http://www.amazon.com/Adobe-Coldfusion-Anthology/dp/1430272155/?tag=houseoffusion Archive: http://www.houseoffusion.com/groups/cf-community/message.cfm/messageid:345930 Subscription: http://www.houseoffusion.com/groups/cf-community/subscribe.cfm Unsubscribe: http://www.houseoffusion.com/groups/cf-community/unsubscribe.cfm
