>>>>
One of my hosting clients s using MX and is having problems uploading larger files (jpg, Gifs) to the CF5 server. I think the problem is with him but I'm not sure I still use CF Studio.
Rick
The design software you use shouldn't make any difference on the uploads from a customer. (How many diehard Notepad users are there still???) The problem probably lies with the size of the file combined with the customer's connection speed. I get a lot of problems when my real estate clients get a new digital camera. They try to upload the 600K+ file up to the web server via a dial-up connection. Before ColdFusion can do anything with it the server gets tired of waiting for the upload and it times them out. A little education on the customer's part generally solves the problem. My suggestions:
Customer side:
1) Always load off the harddrive
2) Resize before sending -- 40-50K is a good rule of thumb for a JPG
Server side:
1) Use timeout settings in ColdFusion for processing of scripts. I forget what the normal setting is.
Hope this helps a bit!
Bradley Miller, Owner/Programmer/Designer
AccessZone Design - www.accesszonedesign.com
Blue Springs, Missouri
Phone: 816-228-3814 Fax: 775-254-6162
Toll-free: 888-872-4420 ICQ: 48555780
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