> All in all, the units seem reasonably priced for what they offer,
> but I'd be
> very interested in hearing if there's a solution to this problem.
Right. But they are setting themselves up to be only low end, because this
information is crucial for marketing. I'll post any results of the second
inquiry to this forum.
> You say
> you've been in touch with Coyoted point in regard to decifering
> the logs...
> but have you asked them if there's any way to configure the
> cluster so that
> the web servers 'see' the originating IP address?
They say there is no way without some software upgrade, which doesn't appear
to be in the works, but who knows.
> Is their support _that_
> bad?
Our sysadmin did the original round of trying to solve this problem.
Basically, he says that they said the above, plus that you can telnet to the
logs on the EQ, but that they had no idea how to analyze them. I have
written them one final time to see if they can help us solve this issue
before we start moving pages off of the EQ.
> Are the logs on the load balancer intended to be analyzed
> for traffic
> reporting instead of your actual web server logs?
I'm under the impression that they aren't intended to be analyzed, but that
this is the only option for any referrer analysis. As I'm sure you know,
usage data does come through.
> I'm curious how you'll do the logging at the web servers so that you can
> analyze the logs. Would you log to a central ODBC datasource or would you
> merge the logs from all of your web servers before running them through an
> analyzer?
Webtrends will merge the logs from IIS into one analysis. I'm curious as to
whether we could run a program to merge the logs from the cluster, then run
a comparison to try to extract the referrer info from the EQ and insert into
the main log. I doubt this could be done, at least during heavy traffic with
multiple hits/second.
Matt
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