Thanks for the sympathy, Sean. I do believe my problems are unusual, but I really don't know what can possibly be unusual about my setup. The system I was having problems with last January/Feb is a PentiumIII with 1GB RAM, nothing extraordinary in terms of hardware. Installing onto the default folders, with the web root at c:\inetpub\wwwroot. Even after my rebuild, I installed WinXPPRo, installed all the MS patches and updates, and McAfee AntiVirus. Then I disabled the AntiVirus and tried to install CFMX and it wouldn't. I messed about with that for another day, then decided to reformat again and instead of doing the patches and updates first, I installed CFMX the very first thing after finishing the Windows install. For the first time, it installed ok. The only difference this time was the MS security patches and updates, and McAfee Antivirus. So there's something in that package of goodies that prevents CFMX from installing. I just wish there was some kind of error message to tell me what exactly fell over. As it is, all I can tell anyone is it wouldn't install with the MS Patches, and (disabled)Antivirus, but it would install without them. I added them after CFMX and nothing objected. All's working fine.
NOW my problem is on the production server. It isn't at my premises, it's at a data centre in the USA. I now have the Sysadmin there talking to Macromedia, and they're working out the issue between them. The lessons to learn? I hope Macromedia have taken note and are going to put much more error reporting into the installation routines for the next time around. At the moment, if the installation fails, there is nothing to tell you exactly what part broke. If you've messed around with CFMX before, you have an idea of what should be where, so you can look around and hopefully see what's missing. If this is your first CFMX installation (as this was for me) you have no idea what's missing because you don't know what is supposed to be there. There's no documentation as to what folders should be set up and what should be in each so there's no way to look around and see what hasn't installed properly. I only had a clue that my problem was to do with jrun when Chris Kief took a look into my system and told me it was missing. Like everything in life, when it all goes fine, its easy. What makes the difference between good and excellent is how it behaves when something goes wrong. And I'm afraid that the CFMX installation routines stink when something goes wrong. Here's a MAJOR opportunity for Macromedia to improve the next version, and I'm pretty certain they've made a note and they're going to work on that aspect a lot. Cheers, Michael Kear Windsor, NSW, Australia AFP Webworks. -----Original Message----- From: Sean A Corfield [mailto:[EMAIL PROTECTED] Sent: Monday, 2 June 2003 2:09 PM To: CF-Talk Subject: Re: ?ISO-8859-1?Q?Release_date_for_coldfusion_mx_II/changes/fixes??Release_date_ for_coldfusion_mx_II/changes/fixes On Sunday, Jun 1, 2003, at 10:21 US/Pacific, Mike Kear wrote: > Yes, we do see Macromedia people here, and they are invariably very > helpful. > Strangely not about installation issues though. I've helped a number of people off-list get their installations up and running. I'd also point out that Macromedia provide free installation support - just call Technical Support. I've probably done more CFMX installs than anyone on this list - many, many Windows, Solaris and Mac OS X installs with various pre-release and post-release versions of CFMX, both Server and J2EE editions; and all sorts of configurations with IIS, Apache, built-in web server. One or two of those installs have not gone 100% smoothly but the rest have. Interpolating that out across the community, you can expect some number of people to have installation problems but the vast majority of people have trouble-free installs. I remember your posts, Mike, about the problems you had and the end result (the full rebuild of your server). Whilst it does you no good to hear it, your experience is unusual in the extreme. I'm very sorry that no one was able to help you make the install work with less drastic measures. Macromedia has been working very hard on the installation script and you should find future releases of CFMX will improve the process across the board. Sean A Corfield -- http://www.corfield.org/blog/ "If you're not annoying somebody, you're not really alive." -- Margaret Atwood ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~| Archives: http://www.houseoffusion.com/cf_lists/index.cfm?forumid=4 Subscription: http://www.houseoffusion.com/cf_lists/index.cfm?method=subscribe&forumid=4 FAQ: http://www.thenetprofits.co.uk/coldfusion/faq Signup for the Fusion Authority news alert and keep up with the latest news in ColdFusion and related topics. http://www.fusionauthority.com/signup.cfm Unsubscribe: http://www.houseoffusion.com/cf_lists/unsubscribe.cfm?user=89.70.4
