Hi

I am kind of new to cold fusion (been dealing with it for about 6 months) 
and not a programmer. This is a horrible question im about to ask, but can 
you give me the basic steps to troubleshoot a CF problem? Our server is 
crashing once every few days. Its cold fusion 5. The error logs dont really 
have anything in common with previous crashes, but ive only jsut started 
keeping records.

I have horribly little information on the problem. We have two load balanced 
webservers with an MS SQL database. all servers are very able to handle the 
load we are having, barely reaching 50% cpu usage most of the time. Every 
few days, one of the servers will crash. The fix is to restart the service. 
This is highly annoying when it happens at 4am. The servers have not gone 
down together yet.

I have included the last error in the application log right before the 
server crashed today. IP address has been removed to protect the innocent.

65.35.XXX.XXX, Mozilla/4.0 (compatible; MSIE 6.0; Windows 98; Win 9x 4.90; 
AT&T CSM6.0; H010818), An error occurred while evaluating the expression: 
#HTTP_REFERER# Error near line 293, column 
57.--------------------------------------------------------------------------------Error
 
resolving parameter HTTP_REFERERColdFusion was unable to determine the value 
of the parameter. This problem is very likely due to the fact that either: 
You have misspelled the parameter name, or  You have not specified a QUERY 
attribute for a CFOUTPUT, CFMAIL, or CFTABLE tag. The error occurred while 
processing an element with a general identifier of (#HTTP_REFERER#), 
occupying document position (293:56) to (293:69).Date/Time: 06/14/05 
14:48:49Browser: Mozilla/4.0 (compatible; MSIE 6.0; Windows 98; Win 9x 4.90; 
AT&T CSM6.0; H010818)Remote Address: 65.35.XXX.XXXQuery String: 
fuseaction=counselling_shipping&CFID=3155787&CFTOKEN=76384874

there are many of these errors throughout the day so i dont think its 
related. Which log files would be the best ones to look at? is there a way 
to get some kind of verbose logging? how do i determine exactly what the 
server is doing at the moment of death?

Like i said im a newbie any help appreciated.

Carl O 


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