Interesting concept, but you would have to wait 10 years to find out they are a loyal customer though. In the case of big corporates like Adobe, a loyal and worthy customer is someone who spends shedloads of money not just someone who uses their product and sticks with it. I know Macromedia didn't have time for anyone spending less than $50k, so I would imagine Adobe are probably the same.
The criteria will always be different depending on the company and its size. Snake -----Original Message----- From: Rick Faircloth [mailto:[EMAIL PROTECTED] Sent: 06 May 2006 18:50 To: CF-Talk Subject: RE: ASP.Net book for CF programmer > I simply pointed out that most companies don't consider someone who > buys one product, once, to be a loyal customer. What's the criteria for being a loyal customer? Buying something every time they have something to sell whether it benefits me or not? Every time, which has been once, that I needed a means to produce dynamic websites and applications, I turned to Allaire > Macromedia > Adobe for that solution. I've never gone anywhere else. If a customer hires me to design a website and then it's 10 years before they want a re-design, but they come back to me for that re-design, I consider that loyalty. They don't have to get a re-design every year to be considered a loyal customer. Rick -----Original Message----- From: Dave Watts [mailto:[EMAIL PROTECTED] Sent: Saturday, May 06, 2006 1:19 PM To: CF-Talk Subject: RE: ASP.Net book for CF programmer > From your view, good business is the customer doing what's best for > the company. From my view, good business is the company doing what's > best for the customer. That's not my view at all. However, you mentioned that you were a "loyal" customer; I simply pointed out that most companies don't consider someone who buys one product, once, to be a loyal customer. As for your view, if you carry that to its extreme, you would go out of business pretty quickly. After all, it would be best for your customers if you worked for free. > CF 4.5 still has plenty of value to me. It's paid for itself many > times over...but that doesn't mean that Adobe now > *deserves* more money from me. Who said anything about deserving? If their product is worth its cost, buy it. If it's not, don't buy it. You know how much it will cost, so you should be able to figure this out for yourself (and you may have already). But there's absolutely no point in going on about how you deserve to pay less than they're willing to sell for, because that's not going to happen. Dave Watts, CTO, Fig Leaf Software http://www.figleaf.com/ Fig Leaf Software provides the highest caliber vendor-authorized instruction at our training centers in Washington DC, Atlanta, Chicago, Baltimore, Northern Virginia, or on-site at your location. Visit http://training.figleaf.com/ for more information! ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~| Message: http://www.houseoffusion.com/lists.cfm/link=i:4:239753 Archives: http://www.houseoffusion.com/cf_lists/threads.cfm/4 Subscription: http://www.houseoffusion.com/lists.cfm/link=s:4 Unsubscribe: http://www.houseoffusion.com/cf_lists/unsubscribe.cfm?user=11502.10531.4 Donations & Support: http://www.houseoffusion.com/tiny.cfm/54
