I for one am pretty impressed with how quickly they've got a major repair done, and how they have kept customers in the picture through that page, and the photos.
I think there are issues relating to redundancy and multiple connections etc that need to be addressed, but given a big chunk of thier business suddenly went dark, I thought their damage control and reaction to the problem was pretty cool. Long time internet users in Australia might remember the time years ago when there were two internet connections across the Pacific where most of the traffic from Australia went. And a trawler dug up the cable out of Melbourne. Telstra, who at the time owned all the internet connections out of Australia, tried to pretend nothing was wrong for days, even though anyone using the internet knew that even their slow modems were suddenly struggling to keep up with crippled snails. Telstra maintained for days and days that nothing was wrong, even when there were newspaper reports that one of the two main undersea cables had been broken. I suppose Telstra figured they could get away with fixing it quickly and quietly and no one woudl know any better. I think HMS have shown a far better attitude, and would get much more tolerance and cooperation from their customers as a result. Disclaimer: i have nothing to do with HMS, apart from having one of my clients hosted there - in fact I'm a competitor in a minor part of my business. Cheers Mike Kear Windsor, NSW, Australia Adobe Certified Advanced ColdFusion Developer AFP Webworks http://afpwebworks.com ColdFusion, PHP, ASP, ASP.NET hosting from AUD$15/month On 8/17/06, Dave Lyons <[EMAIL PROTECTED]> wrote: > I think they need to be given some "thanks" because it was one of the worst > things that could happen to them and per usual they did a helluva job in not > only getting it fixed but also keeping their customers informed of what was > going on, not only in the slideshow but just the simple page that was updated > as things happened. I have yet to see if any host be able to handle a > situation like host my site did today. If it was ct they'd still be trying to > figure out why there was no internet. > > However, sites are supposed to rollover to other data center if/when a issue > arises and that didnt happen and I will find out why but still im happy they > are back up and going, i was so glad to get back into my mail and see I didnt > miss my chance to "be hung like the big boys at the club.." > > ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~| Introducing the Fusion Authority Quarterly Update. 80 pages of hard-hitting, up-to-date ColdFusion information by your peers, delivered to your door four times a year. http://www.fusionauthority.com/quarterly Archive: http://www.houseoffusion.com/groups/CF-Talk/message.cfm/messageid:250108 Subscription: http://www.houseoffusion.com/groups/CF-Talk/subscribe.cfm Unsubscribe: http://www.houseoffusion.com/cf_lists/unsubscribe.cfm?user=11502.10531.4
