Matthew Small wrote:
> One of the biggest things that can be said about MS products is that 
> they are supported, constantly.

IIRC the only web development language of any significance ever deprecated by 
its vendor was ASP.


> But even better, we have professional support for the little guy. When 
> you write you own memory leak (and believe me, it can be done using 
> JRUN and CF) we can tell you why that exists as well.  Our 
> professional support costs some money ($245) but that's cheap when you 
> have a seriously important application that needs to be fixed NOW. 

So next time I find an issue where for instance a bug in IE results in 
incorrect rendering, I can just call and I get a bugfix a month later? That is 
not my experience with MS support. My experience is more along the lines of 
"that is not a bug, that is a feature". Another famous one is "we can not 
disclose whether this bug exists because that would open us to litigation". Or 
how about "it is not a bug but we won't charge you for reporting this and you 
will have a much better experience with the next version". 


In my experience (with any software vendor) the only recource the small guy can 
really rely on is the source code and sufficient skill to fix it yourself.

Jochem

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