Have them ping the domain. What IP is it trying to hit? Is it the right IP?
Joshua Cyr Savvy Software 866.870.6358 www.besavvy.com -----Original Message----- From: Rick Faircloth [mailto:[EMAIL PROTECTED] Sent: Wednesday, November 22, 2006 2:09 PM To: CF-Talk Subject: RE: Need a favor...quick check to see if anyone can access this site... > I would have them try to get to your > server via IP some how and confirm if it is network or DNS related. I thought about trying that, but I host multiple sites via host headers and the site folders are outside the root folder, so I'm not sure how to access the sites via IP anymore. I used to do that when I had all the sites under the webroot folder. How is that done when site folder are outside the root or even on another drive (as in this case?) Rick -----Original Message----- From: Joshua Cyr [mailto:[EMAIL PROTECTED] Sent: Wednesday, November 22, 2006 1:50 PM To: CF-Talk Subject: RE: Need a favor...quick check to see if anyone can access this site... Did the DNS change recently? It could be cached for them or their ISP could be blocking IP's. I have had a few times where the client domain was hosted with their ISP. They moved the domain to our servers and we took control of DNS. Everyone could see it but them. Their ISP wouldn't remove the DNS record and thus anyone who used the ISP's DNS got the wrong info. Major pain. Oh, and it works just fine for me. I would have them try to get to your server via IP some how and confirm if it is network or DNS related. Joshua Cyr Savvy Software 866.870.6358 www.besavvy.com -----Original Message----- From: Rick Faircloth [mailto:[EMAIL PROTECTED] Sent: Wednesday, November 22, 2006 1:32 PM To: CF-Talk Subject: Need a favor...quick check to see if anyone can access this site... Hi, all. I've got a client who cannot access any sites from my webserver. They have one business website and one web app and cannot access either. However, they can access anything else on the web. Others can access the site, but they can't . Just checking on access in various places. If you would, see if you can bring up www.huntdsp.com. If I can get them access to this, their business website, then they probably will be able to access their web app. Thanks, Rick ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~| Introducing the Fusion Authority Quarterly Update. 80 pages of hard-hitting, up-to-date ColdFusion information by your peers, delivered to your door four times a year. http://www.fusionauthority.com/quarterly Archive: http://www.houseoffusion.com/groups/CF-Talk/message.cfm/messageid:261473 Subscription: http://www.houseoffusion.com/groups/CF-Talk/subscribe.cfm Unsubscribe: http://www.houseoffusion.com/cf_lists/unsubscribe.cfm?user=89.70.4
