Thanks for the reply, Tom... I'm tardy in replying because I had fouled up my DNS, making some of the very mistakes you mentioned.
With a lot of off-list help from Ben Koshy and feedback about my changes from DNSReport.com, I was able to get things properly configured... for my email at least. Still no solution (as far as I know) for my client who can't access any sites on my server. Let's hope somehow the changes I made will enable them to access them tomorrow. They've been without their online business app for 3 business days now... not good... Rick -----Original Message----- From: Tom Chiverton [mailto:[EMAIL PROTECTED] Sent: Tuesday, November 28, 2006 9:10 AM To: CF-Talk Subject: Re: OT: DNS Problems... On Tuesday 28 November 2006 13:25, Rick Faircloth wrote: > In the A records, I did have a Host name "mail" that "Points To > 66.79.46.138" (my only IP). I say I "did have" because I figured > it was unnecessary at least and harmful at best, so I removed > the "mail" subdomain from the A records completely. Correct this to do? It's normal to define an A record for the host that is your MX (ie handles your email). > Now in the MX records, there is > > "Host mail Goes To mail.whitestonemedia.com" > "Host smtp Goes To mail.whitestonemedia.com" > "Host pop Goes To mail.whitestonemedia.com" If you've removed the A record, this won't work - what is the IP of mail.whitestonemedia.com, according to your DNS ? > But why would these settings, if incorrect, only affect only one customer? > Why not > all people trying to access my websites? DNS propogates slowly, and at different speeds, depending on the moon :-) -- Tom Chiverton Helping to adaptively target performance-oriented solutions ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~| Introducing the Fusion Authority Quarterly Update. 80 pages of hard-hitting, up-to-date ColdFusion information by your peers, delivered to your door four times a year. http://www.fusionauthority.com/quarterly Archive: http://www.houseoffusion.com/groups/CF-Talk/message.cfm/messageid:261962 Subscription: http://www.houseoffusion.com/groups/CF-Talk/subscribe.cfm Unsubscribe: http://www.houseoffusion.com/cf_lists/unsubscribe.cfm?user=89.70.4