I second Jira, we use it too and with the Jira eclipse plugin or with myra
it rocks in eclipse.



On 3/17/07, Richard Kroll <[EMAIL PROTECTED]> wrote:
>
> I highly recommend Jira (www.atlassian.com)  Its Java based and once you
> purchase the application, you have access to the source.  It is
> configurable to a degree that I've never seen in any other app.  Has SVN
> integration, an active community of plug-in developers, web service
> availability, can run on tomcat, I could go on for days (I'm a BIG
> fan!).
>
> My 2 cents...
>
> Rich Kroll
>
> > -----Original Message-----
> > From: Andrew Peterson [mailto:[EMAIL PROTECTED]
> > Sent: Friday, March 16, 2007 5:00 PM
> > To: CF-Talk
> > Subject: Help Desk / Trouble Ticket recommendation?
> >
> > Can someone recommend a good help desk/trouble ticket system? The
> ideal
> > application would be cf based and open source. Thanks.
> >
> >
>
> 

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