Well i wanted to thank both of you for the help, an i was able to solve my 
problem. By putting a counter in it i am able to accomplish my goal. the only 
thing i got to figure out is why it doesn't put the correct information into my 
2nd serial. Like it i fill out 2 serial numbers and press submit, it puts the 
first line of information correct, however, where ever i have counter in my 
code, instead of putting what i put for the 2nd serial it puts what i put for 
the first serial.

heres an example

serial number: 61 ticket no:606 product type: all
serial number: 61 ticket no:606 prodcut type: all (although i put desktop in 
here it says all like in the first one).

but here is a copy of my code in case anyone else runs into a similar problem 
as me. again thank you both for helping me.

<cfloop index="x" list="#Form.serialnum#" delimiters=",">
<cfset counter=1>
<CFQUERY Name="serial" DataSource="CustomerSupport">
   exec usp_CS_Insertserial 
      
'#x#','#Form.ID#','#Form.modelno#','#ListGetAt(Form.producttype,counter)#','#Form.softhardware#',
  
'#Form.resolution#','#Form.resdate#','#Form.resvertified#','#Form.vertifidate#','#Form.deptvendor#','#Form.hardwarefailure#','
   #Form.rma#'
   </CFQUERY>
   <cfset counter=counter+2>
 </CFLOOP>


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