> What are my options here? Is there an easier way to get to this thread 
> information? 

JConsole is _not_ necessary to get a thread dump of your JVM.  All you
need for that is the snapshot tab in ColdFusion's built-in server
monitor.  
JConsole will help you track your memory usage.

If it were me, I would make the thread dumps your first priority and
worry about JConsole if you can't identify what is running from the
stack trace and/or you determine that memory usage has in fact been
a-typical.  

Getting a stack trace is trivial, and JConsole might be a bit of a red
herring right now for you.  I'm not saying you shouldn't get JConsole
working, but I personally would make it a second priority to analyzing
some stack traces taken WHILE the CPU is spinning.

~Brad


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