What sorts of questions do you expect a hosting company to be knowledgeable about and willing to help you with (aside from specific hosting questions of course)?
DO you expect them to know how to use every tag and function? Syntax things? (I happen to be pretty experienced at that level, as a practicing developer of about 14 years experience) but I'm interested in what you expect of a hosting company. Or do you want the hosting company to be knowledgeable more about server issues - throughput, optimising code, finding bottlenecks? I know that where I'm not hosting a site I'm working on, few hosting support people will answer questions like "my report is giving the wrong results - can you look at the query and tell me what I've done wrong". The answer to that one is "thats probably in the manuals - look there or ask someone else". But if one of my clients calls me with a question like that, I'll help them. Sometimes even fix the code for them and send it to them, if I have the time available. I've had Perth's Fasthit do things like that for me too. And Kym Kovan is extremely knowledgeable and helpful with things like that too, if she has the time available. Cheers Mike Kear Windsor, NSW, Australia Adobe Certified Advanced ColdFusion Developer AFP Webworks http://afpwebworks.com ColdFusion 9 Enterprise, PHP, ASP, ASP.NET hosting from AUD$15/month ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~| Order the Adobe Coldfusion Anthology now! http://www.amazon.com/Adobe-Coldfusion-Anthology/dp/1430272155/?tag=houseoffusion Archive: http://www.houseoffusion.com/groups/cf-talk/message.cfm/messageid:341317 Subscription: http://www.houseoffusion.com/groups/cf-talk/subscribe.cfm Unsubscribe: http://www.houseoffusion.com/groups/cf-talk/unsubscribe.cfm
