If the email was bcc to you and it arrived then it was successfully sent. You should tell the recipient to check his own spam folder and mail logs.
I would aldo suggest you stop using the hosts default mail settings and instead relay through a mailbox on your own domain then you can see them in your sent items at least. Also if the host provides a free unlimited smtp server on localhost this will not only affect web server performance but cause mail delays if other sites sebd bulk email. The best solution is to use a service such as sendgrid.com and use the api to send email rather than smtp. Russ Michaels www.michaels.me.uk cfmldeveloper.com cflive.net cfsearch.com On 5 Aug 2014 12:27, "Kevin Parker" <tras...@internode.on.net> wrote: > > Hi guys - wonder if anyone can give little advice on a missing emails > issue. > Of course this is the old some arrive and some don't issue (but most > arrive) > - it would be a lot easier if none arrived. > > > > The site is running CF8 on IIS with a SQL Server dbase - mail server is set > in CFMAIL to localhost as specified by the shared hosting provider. > > > > Basic application process is a client requests a medical service by filling > in an online form and hits submit. > > > > Database updates OK. > > > > Email to the client arrives OK (BCC to me arrives OK). > > > > Email to the service provider (there's only one) arrives most times but > occasionally doesn't (BCC to me arrives OK). > > > > Issues only occur with service provider emails (BCC to me is OK). Their > network provider advises the missing emails don't even hit their mail > server > - they run their own mail server and don't use their ISP's mail system. The > usual suspects of anti-spam systems and junk mail have been checked but > nothing extraordinary there. > > > > I've approached the hosting provider to see if we can get SMTP logs but > they > won't provide them because they contain other customer data - that's > understandable but we could only ask. > > > > Is there anything I can do application side to provide some tracking or > auditing or something so we can try to track this down. > > > > Thanks guys!!!! > > > > > > ++++++++++ > > Kevin Parker > > > > ++++++++++ > > > > > > ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~| Order the Adobe Coldfusion Anthology now! http://www.amazon.com/Adobe-Coldfusion-Anthology/dp/1430272155/?tag=houseoffusion Archive: http://www.houseoffusion.com/groups/cf-talk/message.cfm/messageid:359055 Subscription: http://www.houseoffusion.com/groups/cf-talk/subscribe.cfm Unsubscribe: http://www.houseoffusion.com/groups/cf-talk/unsubscribe.cfm
