I find it horrible that developers still try to accomplish this.  The back
button is part of the user's environment, and altering its behavior in any
way is troublesome.  I make every application "back-button" friendly.

Just my thoughts..

- j

-----Original Message-----
From: Shawn McKee [mailto:[EMAIL PROTECTED]]
Sent: Tuesday, May 07, 2002 11:11 AM
To: CF-Talk
Subject: RE: checkout exit survey


I have seen and coded lots of partial solutions but I have yet to see the
true back button killer.

Shawn McKee

-----Original Message-----
From: Darren Adams [mailto:[EMAIL PROTECTED]]
Sent: Tuesday, May 07, 2002 10:01 AM
To: CF-Talk
Subject: RE: checkout exit survey


Hmmmm, I think my colleague just did that using Javascript !

Darren Adams
Web Developer
Mob:07759 956523
Office:01252 556220

"Data + Structure = Information"

 -----Original Message-----
From:   Shawn McKee [mailto:[EMAIL PROTECTED]]
Sent:   07 May 2002 15:57
To:     CF-Talk
Subject:        RE: checkout exit survey

"I'll also disable the back button."  This is my Holy Grail, how are you
going to do it?

Shawn McKee

-----Original Message-----
From: cf refactoring [mailto:[EMAIL PROTECTED]]
Sent: Tuesday, May 07, 2002 9:53 AM
To: CF-Talk
Subject: checkout exit survey


Our marketing department wants to know why people
abandon the checkout process, so they've tasked IT
with creating a survey which pops up when people
abandon their cart.

I'm thinking what I'll do is to capture the onunload
event for each page of the checkout process, and that
on unload I'll check to see if the user is leaving the
page via one of the links/forms on the page, or by
some other method. If it's by some other method, I'll
pop up the survey. I'll also disable the back button.

This won't capture all the abandonment, but it seems
to me to be the least intrusive = least likely to
popup when it's not supposed to.

I'd appreciate any alternatives and any suggestions to
make this less intrusive.



=====
I-Lin Kuo
Macromedia CF5 Advanced Developer
Sun Certified Java 2 Programmer

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