Hi Alison,
A couple of questions (that I'm sure you've already answered
before ;) but just to verify:
1. Is your Holidays calendar in Chandler Desktop included in your
Dashboard collection?
2. Is the URL you used to subscribe to the Holidays calendar in
Chandler Desktop the same as the one I gave you to subscribe on
Chandler Hub? https://hub.chandlerproject.org/pim/collection/
7febe2f4-324c-11dd-d9e4-0016cbca6aed?ticket=01q75n1sy0
(You can see what URL you used on Chandler Desktop by selecting the
Holidays collection and going to the Share>>Invite... menu.)
Best,
Mimi
On Jan 18, 2009, at 8:47 PM, Alison Moore Smith wrote:
What I want to know is why Chandler has better customer service
than most programs that cost money??? :D Thank you, Mimi!
OK, I followed your instructions and Chandler restarted. I was able
to import the back up and I'm good to go. Except that New Year's,
Christmas, and Veteran's Day are eternal holidays in my world. And
I still can't add items to other collections without crashing.
Here's the hub info again.
When you click on the link I provided below, do you see an "ADD
TO MY ACCOUNT" link in the upper left-hand corner?
https://hub.chandlerproject.org/pim/collection/
7febe2f4-324c-11dd-d9e4-0016cbca6aed?ticket=01q75n1sy0
Yes.
If you do, click on that to "subscribe" to the collection, which
will in turn add it to your Hub account.
Done. Now I have subscribed in the Hub and I see all the holidays
in the Hub. The next holiday listed is "Martin Luther King, Jr.
Day. Nothing seems to be stuck in the Hub.
(Let's try to get through this issue and then tackle the drag
and drop issue separately. Are you able to restart Chandler
normally and see all your data?)
OK, as per above, no. I can't start Chandler now that the error
recurs.
Thanks for your help,
Alison
Alison Moore Smith
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