Jim, that is a terrific story. My recent experience with Danchuk in Santa
Ana, CA was not nearly so friendly.
Last November I bought a new SBC short water pump for my crate motor
installation. By April 1 it was finally running, but with an occasional
whine at idle. I recently found it to be the water pump, by using a
stethoscope. When I told them about it they said it was too bad but the
warrantee is only 90 days. The solution: I bought another one and will
return the faulty November pump in the June box.
Dennis McGillis
1965 Chevelle Malibu SS-350
----- Original Message -----
From: "Jim Sullivan" <[EMAIL PROTECTED]>
To: "The Chevelle Mailing List" <Chevelle-list@chevelles.net>
Sent: Friday, June 23, 2006 8:15 AM
Subject: Re: [Chevelle-list] Satisfaction Guarantee
Performance Suspension Components of Phoenix, AZ.
I was just going to reorder the correct part, hopefully with a little
discount.
They told me to send it back and they would replace it. That truly is
Exceeding Customer Expectations.
