Pour a little boiling water over the hard food and let it sit until it cools.  
The food will be soft.  As time goes by, add less and less water so the food is 
firmer, to get her used to eating the hard food.

I personally feed my chis a homemade diet, but I did a LOT of research to put 
together a good, balanced diet that fulfills all their nutritional needs.

Anne

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