Gene,

Have you tried right clicking on the installer and clicking run as
administrator?



On Fri, Oct 20, 2023, 5:33 PM Gene <[email protected]> wrote:

> I have attached my system information. Don't know what else is needed.
>
> On 10/20/2023 5:05:59 PM, D.J.J. Ring, Jr. <[email protected]> wrote:
> No, Marc, it's not necessicarily a PC issue. We don't know yet, because
> when he responds he has yet to give us the Type of Windows 10 he is running.
>
> I've asked him several times, he will get the emails eventually.
>
> He needs to tell us the Windows System type.
>
> Gene,  this page tells you how to find your System type:
> https://www.howtogeek.com/697170/5-ways-to-quickly-open-the-system-window-on-windows-10/
>
> Or shortcut key is the Windows key then the SysRQ/Pause key - which is the
> third key to the right of F12 on standard keyboard.
>
> Copy the Device Specifications - there is a button to do this.
>
> Mine is:
>
> Device name DESKTOP-G62MJMS
> Processor Intel(R) Celeron(R) N5105 @ 2.00GHz   2.00 GHz
> Installed RAM 16.0 GB (15.8 GB usable)
> Device ID AD3CA7D7-8EEE-44F8-A7DC-96906CC32031
> Product ID 00355-60787-89786-AAOEM
> System type 64-bit operating system, x64-based processor
> Pen and touch No pen or touch input is available for this display
>
> There's also a button for Windows Specifications.  Mine is:
> Edition Windows 11 Pro
> Version 22H2
> Installed on ‎5/‎17/‎2023
> OS build 22621.2428
> Experience Windows Feature Experience Pack 1000.22674.1000.0
>
> Send them back to the list please.
>
> 73
> DR
> N1EA
>
>
>
>
> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail>
> Virus-free.www.avast.com
> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail>
> <#m_-7290289564005254676_DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2>
>
> On Fri, Oct 20, 2023 at 3:53 PM Marc <[email protected]> wrote:
>
>> Thanks for clarifying this info. So if this is true, the installer should
>> not be crashing midway or early on through the install. So he is having a
>> PC issue. Most likely antivirus or malware.
>>
>> Marc
>>
>> On Fri, Oct 20, 2023 at 3:37 PM Nigel A. Gunn G8IFF/W8IFF <
>> [email protected]> wrote:
>>
>>> It's not the processor type that's the problem. It's the OS version.
>>>
>>> > On 20/10/2023 15:33 EDT Roger Jane via chirp_users <
>>> [email protected]> wrote:
>>> >
>>> >
>>> > Could the 64 bit installer be compiled as 32 bit then warn the user,
>>> politely 🙂, that it can’t continue and why when it checks the processor
>>> type?
>>> >
>>> ngunn.net
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>>
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