Just to add to the RAM point,
Sometimes just removing it, and spraying air on the contacts will fix a RAM 
issue.
Glenn
----- Original Message ----- 
From: D.J.J. Ring, Jr. 
To: Discussion of CHIRP 
Sent: Saturday, October 21, 2023 6:49 AM
Subject: Re: [chirp_users] Chirp will not install


Gene the OP sent this file (attached) showing he is running a 64 bit processor 
AMD Ryzen 5 2500U with 16 GB RAM 64 bit OS, x64 processor. Running Windows 10 
Home version 22H2. 


He's tried the latest CHIRP-Next and one of the legacy CHIRP versions, and he 
cannot get past the license agreement, he answers that he agrees to the terms, 
but the installer seems to dissappear and CHIRP is never installed. 


I've suggested to him and sent him a tutorial to make a Live version of Ubuntu 
Long Term Support (LTS) with persistence and then install CHIRP in it. 


I've also told him that his Windows installation is messed up and perhaps will 
need a reinstall of his Windows 10 Home. 


I'm suggesting to him now additionally that it's possible or problem with RAM 
failure as I have had several similar issues that finally were found to be RAM 
failure. I ran RAM tests in the full expanded version from one of the Live 
Linux iso on a USB STICK made with Rufus. I replaced the RAM and I had no more 
issues with installation errors. 


I would like to suggest to anyone who has the knowledge that I lack and suggest 
that the CHIRP developers produce a version of a Puppy Linux with the latest 
version of Chirp-Next and upload it to Sourceforge.net as an update to what 
Sourceforge.net user bgiff158 did years ago for Legacy CHIRP. 


73 
DR 
N1EA 




---------- Forwarded message ---------
From: Gene <[email protected]>
Date: Fri, Oct 20, 2023, 5:33 PM
Subject: Re: [chirp_users] Chirp will not install
To: Dan Smith via chirp_users <[email protected]>




I have attached my system information. Don't know what else is needed. 

  On 10/20/2023 5:05:59 PM, D.J.J. Ring, Jr. <[email protected]> wrote:

  No, Marc, it's not necessicarily a PC issue. We don't know yet, because when 
he responds he has yet to give us the Type of Windows 10 he is running.


  I've asked him several times, he will get the emails eventually.


  He needs to tell us the Windows System type.


  Gene,  this page tells you how to find your System type: 
https://www.howtogeek.com/697170/5-ways-to-quickly-open-the-system-window-on-windows-10/


  Or shortcut key is the Windows key then the SysRQ/Pause key - which is the 
third key to the right of F12 on standard keyboard.


  Copy the Device Specifications - there is a button to do this.


  Mine is:


  Device name DESKTOP-G62MJMS
  Processor Intel(R) Celeron(R) N5105 @ 2.00GHz   2.00 GHz
  Installed RAM 16.0 GB (15.8 GB usable)
  Device ID AD3CA7D7-8EEE-44F8-A7DC-96906CC32031
  Product ID 00355-60787-89786-AAOEM
  System type 64-bit operating system, x64-based processor
  Pen and touch No pen or touch input is available for this display



  There's also a button for Windows Specifications.  Mine is: 
  Edition Windows 11 Pro
  Version 22H2
  Installed on ‎5/‎17/‎2023
  OS build 22621.2428
  Experience Windows Feature Experience Pack 1000.22674.1000.0



  Send them back to the list please.


  73
  DR
  N1EA





       Virus-free.www.avast.com 



  On Fri, Oct 20, 2023 at 3:53 PM Marc <[email protected]> wrote:

    Thanks for clarifying this info. So if this is true, the installer should 
not be crashing midway or early on through the install. So he is having a PC 
issue. Most likely antivirus or malware.



    Marc



    On Fri, Oct 20, 2023 at 3:37 PM Nigel A. Gunn G8IFF/W8IFF <[email protected]> 
wrote:

      It's not the processor type that's the problem. It's the OS version.

      > On 20/10/2023 15:33 EDT Roger Jane via chirp_users 
<[email protected]> wrote:
      > 
      >  
      > Could the 64 bit installer be compiled as 32 bit then warn the user, 
politely 🙂, that it can’t continue and why when it checks the processor type?
      > 
      ngunn.net
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