I'm in need of a SP-oriented QoS training class. We're just starting to
deploy voice over G.SHDSL and bonded DS1s and are reaching out to more
businesses than ever before. My meager QoS knowledge (I can spell it
and talk real big) isn't cutting it anymore. I need guidance on QoS in
an MPLS core, in a MetroE environment, re-coloring untrusted traffic at
the edge, SP-provided voice and video (IPTV), edge product offerings
that include certain QoS parameters (QoS for VoIP, gaming, etc), etc.
The docs and books don't seem to be cutting it for me. I'm sure they're
fine for someone with a solid background in QoS but I'm afraid that
doesn't describe me. I'll pick it up I'm sure if I can spend a few days
with an instructor in a classroom setting away from the phone (my phone
at least).
Any suggestions? The closest thing I've been able to find is the
"Advanced Cisco Quality of Service" class from GlobalKnowledge, but it
appears to be aimed more towards enterprises.
http://www.globalknowledge.com/training/course.asp?pageid=9&courseid=9368&catid=206&country=United+States
On a slightly different topic, what does everyone use for monitoring
voice quality for VoIP customers? Something that can capture calls and
either hand us Wireshark-readable packet dumps or break it down in a web
GUI for the non-Wireshark savvy to use would be great. EdgeMarc has
their EdgeView server with call quality monitoring features that look
good but I'm pretty sure that it requires their CPE as well which is
really not what we need or want. What else is out there that SP's use
for IP soft switches?
Thanks
Justin
_______________________________________________
cisco-nsp mailing list [email protected]
https://puck.nether.net/mailman/listinfo/cisco-nsp
archive at http://puck.nether.net/pipermail/cisco-nsp/
