This is the only other contact I have right now:
Oscar Bauer <ba...@cisco.com>
Software Downloads (in general ast here are internal code names)
Software Delivery System (SDS)
FTP.cisco.com
Cisco View Planner
Resource Management Essentials (RME) Planner
IOS Upgrade Planner (retired in April)
Voice Notification Tool (retired Q4)
If there is one that isn't on the list you could email Oscar or Wilson
and they could probably put you in contact with the right channel.
Rodney
Justin Shore wrote:
Rodney,
Do you think you might be able to gain the ear of someone responsible
for the CSCC? I've had ongoing issues with it ever since it was
introduced. I raised those concerns several times and they were never
resolved. Now that SCC has been completely deleted and replaced with
CSCC I have no way to work with my contracts. I tried to use it again
today and it listed dozens upon dozens of devices that I don't own,
never have. It also didn't list dozen upon dozens of devices that I do
own and are under contract. Very flaky....
Another great pair of ears to locate would be whomever is responsible
for the DCT Dynamic Config Tool (DN) that let's you build device BoMs
and the Feature Navigator (FN). I have feature requests for both and a
sanity request for the DCT.
Thanks
Justin
Rodney Dunn wrote:
Ok...the first list is this.
Use Wilson Shiu (wshiu) <ws...@cisco.com> as the contact for:
Bitswapping Tool
Bug Tool Kit
Cisco Notification System
Command Lookup Tool
Error Message Decoder
File Exchange
IP Subnet Calculator
MYTECH Support
Output Interpreter
Product Alert Tool
SNMP Object Navigator
Special File Access
TAC Case Connection
TSRT
Voice Codec Bandwidth Calculator
I'm getting the contact for the Software Center stuff and will report
back.
Rodney
Rodney Dunn wrote:
I'm getting that for clarity. I'll respond back.
Tony Varriale wrote:
Rodney,
Do you have an official list of items/tools that feedback can be
provided on? Or, should we ping Wilson?
tv
----- Original Message ----- From: "Rodney Dunn" <rod...@cisco.com>
To: <cisco-nsp@puck.nether.net>
Sent: Thursday, August 13, 2009 9:01 AM
Subject: [c-nsp] Feedback on Bug Toolkit (BTK), IOS Software
Download Planner,etc...
I got involved through a few channels and encouraged the teams
responsible for some of the Cisco.com Support tools to leverage
this forum directly for feedback. They were very interested in the
idea.
Can those of you that care enough to give direct feedback based on
the past threads around IOS Upgrade Planner, Bug Toolkit, etc.
please take a few minutes and compose an email directly to:
Wilson Shiu (wshiu) <ws...@cisco.com>
He is the point of contact for feedback.
They are eager to listen so now is a good time to get involved.
I encourage you guys to take advantage of this.
Thanks
Rodney
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