I just tried to update a new SR and i got a window telling me to install a cisco java applet. After ignoring them, i realized that i can't upload any new files to my case unless i allow the java applet to be installed! And when i though a clean start could help me, i found out that on the second try my browser crashed!

After all the hassle made by the java software downloader, does cisco think java is a good idea for updating tac cases too? Is it so difficult to add an option in user's profile to disable all java stuff, but still get functional browsing?

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Tassos

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