This appears under "System Requirements and Limitations"



       Non-Java Option

Customers who cannot use Java applets can continue to use email to send files less than 20 MB in size, or use the other methods to transfer files that they have used in the past. This enhancement to TSRT does not remove any other available options; TSRT adds a new option with enhanced security and no effective size limitations.

Am i the only one that cannot upload files using a non-java file selector?

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Tassos


Tassos Chatzithomaoglou wrote on 07/03/2010 20:48:

I just tried to update a new SR and i got a window telling me to install a cisco java applet. After ignoring them, i realized that i can't upload any new files to my case unless i allow the java applet to be installed! And when i though a clean start could help me, i found out that on the second try my browser crashed!

After all the hassle made by the java software downloader, does cisco think java is a good idea for updating tac cases too? Is it so difficult to add an option in user's profile to disable all java stuff, but still get functional browsing?


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