I would try a remove and reseat. This module has a DFC so the problem COULD be the DFC rather than the line card. You may want to try reseating the DFC while you are working on the card. If reseating the DFC and the line card doesn't fix it then the card or DFC is toast. Depending on your warranty or service contract, I would try to RMA if reseating doesn't help.
LR Mack McBride Network Architect -----Original Message----- From: cisco-nsp [mailto:cisco-nsp-boun...@puck.nether.net] On Behalf Of Chris Lane Sent: Friday, May 17, 2013 7:17 AM To: cisco-nsp@puck.nether.net Subject: [c-nsp] 7609 %CONST_DIAG-SP-3-HM_TEST_FAIL New line card inserted about a week ago, along with a new 10g service. Last night the LC crashed with the following; 000504: May 17 03:41:24.011 CDT: %CONST_DIAG-SP-3-HM_TEST_FAIL: Module 4 TestMacNotification consecutive failure count:5 000505: May 17 03:41:24.015 CDT: %CONST_DIAG-SP-6-HM_TEST_SP_INFO: TestMacNotification[4]: last_busy_percent[13%], Tx_Rate[577], Rx_Rate[46] 000508: May 17 03:42:17.500 CDT: %LINK-3-UPDOWN: Interface TenGigabitEthernet4/1, changed state to down 000509: May 17 03:42:17.504 CDT: %LINEPROTO-5-UPDOWN: Line protocol on Interface TenGigabitEthernet4/1, changed state to down 000510: May 17 03:42:17.628 CDT: %SNMP-5-MODULETRAP: Module 4 [Down] Trap 000511: May 17 03:42:17.476 CDT: %CONST_DIAG-SP-2-HM_LC_CRSH: Module 4 crashed due to unrecoverable errors, Reason: Failed TestFabricCh1Health 000512: May 17 03:42:17.632 CDT: %C6KPWR-SP-4-DISABLED: power to module in slot 4 set off (Diagnostic Failure) 000513: May 17 03:42:17.752 CDT: %LINK-SP-3-UPDOWN: Interface TenGigabitEthernet4/1, changed state to down 000514: May 17 03:42:17.876 CDT: %HA_EM-6-LOG: Mandatory.go_fabrich1.tcl: GOLD EEM TCL policy for TestFabricCh1Health 000515: May 17 03:42:17.756 CDT: %LINEPROTO-SP-5-UPDOWN: Line protocol on Interface TenGigabitEthernet4/1, changed state to down s72033-advipservicesk9_wan-mz.122-33.SXH7.bin sh mod Mod Ports Card Type Model Serial No. --- ----- -------------------------------------- ------------------ ----------- 1 48 CEF720 48 port 10/100/1000mb Ethernet WS-X6748-GE-TX SAL1405ACTW 3 16 SFM-capable 16 port 1000mb GBIC WS-X6516-GBIC SAD050603XM 4 4 CEF720 4 port 10-Gigabit Ethernet WS-X6704-10GE SAL1338Z6Z2 5 2 Supervisor Engine 720 (Active) WS-SUP720-3BXL SAD084805W5 Mod MAC addresses Hw Fw Sw Status --- ---------------------------------- ------ ------------ ------------ ------- 1 8843.e1b6.f950 to 8843.e1b6.f97f 3.4 12.2(18r)S1 12.2(33)SXH7 Ok 3 0001.63d0.e11e to 0001.63d0.e12d 2.0 6.1(3) 8.7(0.22)BUB Ok 4 0027.0d34.f7bc to 0027.0d34.f7bf 3.0 12.2(14r)S5 12.2(33)SXH7 PwrDown 5 0011.21a1.5680 to 0011.21a1.5683 4.1 8.1(3) 12.2(33)SXH7 Ok Mod Sub-Module Model Serial Hw Status ---- --------------------------- ------------------ ----------- ------- ------- 1 Centralized Forwarding Card WS-F6700-CFC SAL1406AS70 4.1 Ok 4 Distributed Forwarding Card WS-F6700-DFC3BXL SAL1333W4UP 5.5 PwrDown 5 Policy Feature Card 3 WS-F6K-PFC3BXL SAD084806L7 1.4 Ok 5 MSFC3 Daughterboard WS-SUP720 SAD084307B8 2.2 Ok Mod Online Diag Status ---- ------------------- 1 Pass 3 Pass 4 Not Applicable 5 Pass I have read in many earlier threads it could be the SUP the chassis and just a simple reseating of the card. Does anyone have the clear picture here? Thanks so much for looking -- //CL _______________________________________________ cisco-nsp mailing list cisco-nsp@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-nsp archive at http://puck.nether.net/pipermail/cisco-nsp/ _______________________________________________ cisco-nsp mailing list cisco-nsp@puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-nsp archive at http://puck.nether.net/pipermail/cisco-nsp/