Go to Application Management then find the application then all the way to the right select "refresh".
I am assuming of course that the name of the WAV file is the same as the old one :> Neal Haas From: cisco-voip [mailto:[email protected]] On Behalf Of Ryan Burtch Sent: Wednesday, February 19, 2014 12:50 PM To: [email protected] Subject: [cisco-voip] UCCX/IPIVR isn't playing a new wav file I have added a new wav file in my CRS script and added it to the Media server on the IPIVR Admin page, but when I call the Toll-Free, the new wav file isn't playing. Its like the old wav is Cached or something. Is there a way to manually refresh the wav file that is being pulled? Sincerely, Ryan Burtch
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