Actually, it might have been a user account with the same name, I can’t recall 
exactly. We had an app user “vcsuser” on both for Expressway. There also was a 
group called “VCS Users” for this purpose. One or both were problematic.

Fortunately I was able to find the problem in the upgrade logs. There was a SQL 
error when it found the duplicate names.

From: Anthony Holloway [mailto:[email protected]]
Sent: 05 May 2015 12:17 PM
To: Eric Pedersen; Brian Meade
Cc: Cisco VoIP Group
Subject: Re: [cisco-voip] PCD 10.5(3) and IM&P 9x to 10x

That's good to know Eric.  Which admin group specifically are you referring to? 
 Standard CCM Super Users?

On Tue, May 5, 2015 at 12:57 PM Eric Pedersen 
<[email protected]<mailto:[email protected]>> wrote:
We had an issue that caused our upgrade to fail: our admin group for 
application users on both CUCM and IM&P had the same name. The DB migration to 
CUCM didn’t like that. Renaming the IM&P group fixed that particular problem.

I informed TAC but the engineer decided not to enter a bug for it.

From: cisco-voip 
[mailto:[email protected]<mailto:[email protected]>]
 On Behalf Of Brian Meade
Sent: 05 May 2015 9:36 AM
To: Anthony Holloway
Cc: Cisco VoIP Group
Subject: Re: [cisco-voip] PCD 10.5(3) and IM&P 9x to 10x

So I talked to my internal resource about this and it does work for some people 
but breaks more often than not.  They don't have a document written up yet 
about the issues.

I would say to give it a try but plan ahead for potentially rebuilding if the 
upgrade fails.

On Tue, May 5, 2015 at 11:18 AM, Anthony Holloway 
<[email protected]<mailto:[email protected]>> wrote:
Brian, Do you have any links for us to read on the topic?  That's certainly a 
problem for me regardless of PCD.  Thank you for addressing this.

On Tue, May 5, 2015 at 9:49 AM Brian Meade 
<[email protected]<mailto:[email protected]>> wrote:
My understanding is the upgrade process from IM&P 9.x to 10.x is completely 
broken right now using any method and Cisco is recommending a fresh rebuild on 
10.x.

On Mon, May 4, 2015 at 10:57 PM, Anthony Holloway 
<[email protected]<mailto:[email protected]>> wrote:
Has anyone experience with PCD and performing a Network Migration on IM&P?  If 
not, how about performing a Network Migration on CUCM, and then how did you 
handle IM&P?

Thanks.

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