We have a scenario where an off-net call is transferred to an off-net destination (no SNR or jabber integration) and the off-net destination shows the external mask of the on-net IP phone rather than the original calling party.
So, 519-555-1111 calls our auto-attendant, transfers to x.51234 (with external calling mask 519-555-1234) then x51234 transfers the call to 519-555-2222. 519-555-1234 is what appears on the display of 519-555-2222. I'd like to see 519-555-1111 appear on the destination display. Any way to change this? Is there a way to change it individually, per phone, per destination? or is it system wide? Thanks all! Lelio --- Lelio Fulgenzi, B.A. Senior Analyst, Network Infrastructure Computing and Communications Services (CCS) University of Guelph 519‐824‐4120 Ext 56354 le...@uoguelph.ca www.uoguelph.ca/ccs Room 037, Animal Science and Nutrition Building Guelph, Ontario, N1G 2W1
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