That was along the lines of my thoughts as well. I know the UnityDataDump tool
provides VM Count (24h) and (7d), so theoretically the counter exists, and
through the Message Archiver app you can pull the statistics of messages in a
mailbox before you archive them, so I would imagine you could build a tool that
would query every hour or so, and if the VM Count (24h) increments at all, pull
the data of the newest message(s) in that mailbox. Not a canned solution, but
if you’ve got developers behind you a theoretical solution.
Ben Amick
Unified Communications Analyst
From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Ryan
Huff
Sent: Wednesday, September 20, 2017 3:16 PM
To: Nick Barnett <nicksbarn...@gmail.com>
Cc: Cisco VoIP Group <cisco-voip@puck.nether.net>
Subject: Re: [cisco-voip] doing more with CUC notification devices?
I'm thinking a polling script against the CUMI API to get new / old message
counts:
https://docwiki.cisco.com/wiki/Cisco_Unity_Connection_Messaging_Interface_(CUMI)_API
I think the useful sections might be be the MessageCount property in the
"Mailbox Folder Operations/Inbox Folder Operations/".
Thanks,
Ryan
Sent from my iPhone
On Sep 20, 2017, at 2:46 PM, Nick Barnett
<nicksbarn...@gmail.com<mailto:nicksbarn...@gmail.com>> wrote:
One of my customers has asked for voicemail "logging." What they mean by that
is that each time one of our sales people gets a voicemail in their CUC, they
want this added to an internal database. There is a lot more to it, but this is
the extreme basics of the request. My thoughts were to create an addtional SMTP
notification device and stand up another email server. The 2nd SMTP device
would be sent to something like
nick.barn...@internalserver.company.xyz<mailto:nick.barn...@internalserver.company.xyz>
From there, they could have an app that parsed the email and did whatever
they wanted. That should theoretically work, but it's nasty as it relies on
email, and other servers, and webapps and a bunch of other stuff that can break.
They basically want a push notification for each voicemail, but not to an SMTP
device.
What we really need is a webhook that is fired when someone gets a new
voicemail.
Is there any way to do this now? I'm on CUC 10.5... is anything like this
slated in a roadmap? Are there any 3rd party solutions for something like this?
Thanks!
Nick
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