As far as you know Jeremy, is the "Video" in the name of the KEM for the 8865, just a description, and not necessarily a capability? I cannot imagine why the KEM would have caps, but you never know.
On Fri, Aug 10, 2018 at 1:55 PM Jeremy Bresley <b...@brezworks.com> wrote: > To clarify, there's actually 3 different 8800 KEMs. > The original (CP-BEKEM=) is the single screen straight model. > The 8851/8861 KEM (CP8800-A-KEM=) is the dual-screen straight model. > The 8865 KEM (CP-8800-V-KEM=) is the dual-screen tilted model (matching > the bend in the 8845/65). > > The A-KEM and V-KEM do require newer phone loads to be supported. The > BEKEM is supported on older firmware than you want to be using in > production anymore. > > Jeremy > On 8/10/18 14:46, Matthew Loraditch wrote: > > I have a feeling that’s for the new model. The BEKEM model existed long > before 12.x did but you never know! > > > > Matthew Loraditch > Sr. Network Engineer > p: *443.541.1518* <443.541.1518> > w: *www.heliontechnologies.com* <http://www.heliontechnologies.com/> | > e: *mloradi...@heliontechnologies.com* <mloradi...@heliontechnologies.com> > [image: Facebook] <https://facebook.com/heliontech> > [image: Twitter] <https://twitter.com/heliontech> > [image: LinkedIn] <https://www.linkedin.com/company/helion-technologies> > [image: Helion joins Automotive CX Summit] > <https://heliontechnologies.com/events/14th-annual-automotive-cx-summit-hosted-thought-leadership-summits/> > *From:* Anthony Holloway <avholloway+cisco-v...@gmail.com> > <avholloway+cisco-v...@gmail.com> > *Sent:* Friday, August 10, 2018 2:45 PM > *To:* Matthew Loraditch <mloradi...@heliontechnologies.com> > <mloradi...@heliontechnologies.com> > *Cc:* Cisco VoIP Group <cisco-voip@puck.nether.net> > <cisco-voip@puck.nether.net> > *Subject:* Re: [cisco-voip] 8865 + KEM + Video Calls > > > > I just noticed that there is a requirement in the accessories guide to be > running 12.0(1) firmware when using the KEM. > > > > "The Cisco IP Phone 8851/8861 Key Expansion Module and the Cisco IP Phone > 8865 Key Expansion Module require firmware release 12.0(1) or later, and > Cisco Unified Communications Manager 10.5(2) or later to function." > > Source: > https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cuipph/7800-8800/english/accessories/p881_b_accessorie-guide-for-cisco-ip/p881_b_accessorie-guide-for-cisco-ip_chapter_01.html#IP8K_TP_CA5D75A4_00 > > > > And this phone is running 11.7(1). Let me get that upgraded quick and > re-test. > > > > On Fri, Aug 10, 2018 at 1:40 PM Anthony Holloway < > avholloway+cisco-v...@gmail.com> wrote: > > The module is the single LCD flat one, not the dual screen angled one. > The module in CUCM is listed as "BEKEM 36-Button Line Expansion Module" as > opposed to "CP-8800-Video 28 Button Key Expansion Module" or even > "CP-8800-Audio 28 Button Key Expansion Module" > > > > Interestingly, I have both an 11.5(1)SU3 and an 11.5(1)SU4 deployment to > look at, and the SU3 one doesn't have the newer KEM selections in the drop > down, but the SU4 one does. So, you would think that the SU4 Release Notes > would mention it, but there's nothing in there. > > > > I'd be surprised if the module itself is causing the phone to negotiate > video or not, but I suppose Cisco does like to keep us on our toes. > > > > > > On Fri, Aug 10, 2018 at 11:30 AM Matthew Loraditch < > mloradi...@heliontechnologies.com> wrote: > > The CP-BEKEM or the newer one? I’m speculating based on the way the newer > one is listed as a video expansion module in some places you need the newer > one.. > > > > > > *Matthew Loraditch*** > > *Sr. Network Engineer* > > p: *443.541.1518* <443.541.1518> > > w: *www.heliontechnologies.com* <http://www.heliontechnologies.com/> > > | > > e: *mloradi...@heliontechnologies.com* <mloradi...@heliontechnologies.com> > > > <https://facebook.com/heliontech> > > <https://facebook.com/heliontech> > > <https://facebook.com/heliontech> > > <https://facebook.com/heliontech> > > > > > *From: cisco-voip <cisco-voip-boun...@puck.nether.net> On Behalf Of > Anthony Holloway Sent: Friday, August 10, 2018 12:13 PM To: Cisco VoIP > Group <cisco-voip@puck.nether.net> Subject: [cisco-voip] 8865 + KEM + Video > Calls <https://facebook.com/heliontech>* > > <https://facebook.com/heliontech> > > I have a use case on an 8865 with the KEM, and a Line configured per the > usual setup. If that line is on the phone itself, I can call it, and get > video to establish. If I move the line to the KEM, I can call it, but get > audio only. <https://facebook.com/heliontech> > > <https://facebook.com/heliontech> > > Is that working as designed, a configuration miss on my part, or a defect? > <https://facebook.com/heliontech> > > <https://facebook.com/heliontech> > > Unfortunately, I don't have access to many expansion modules (none > actually), so testing different setups/firmware versions is not possible. > <https://facebook.com/heliontech> > > <https://facebook.com/heliontech> > > Thanks in advanced. <https://facebook.com/heliontech> > > > _______________________________________________ > cisco-voip mailing > listcisco-voip@puck.nether.nethttps://puck.nether.net/mailman/listinfo/cisco-voip > > _______________________________________________ > cisco-voip mailing list > cisco-voip@puck.nether.net > https://puck.nether.net/mailman/listinfo/cisco-voip >
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