I’ve always wondered the same thing so I’ll be interested to hear some other 
answers. PUT has never worked properly for me and no one has ever been able to 
tell me why so I pretty much just gave up on using that and I’ve downloaded 
software from CCO for upgrades.

When I went from 10.5 to 11.5 I opened up a TAC case asking about that same 
message you are asking about and was told to disregard it as it was the same 
file I would get from PUT but not sure if that holds true for all upgrade 
packages.

Jason

On Feb 6, 2020, at 11:21 AM, Nick via cisco-voip <cisco-voip@puck.nether.net> 
wrote:


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The upgrade files for CUCM 12.5 both SU1 and SU2 both state the following

For upgrades from 12.x only. Upgrades from 11.x or earlier are requested via PUT

Is this just incorrect wording as far as i am aware there has never been any 
different files for upgrades from 11 or 12, I have ordered 12.5.1 SU1 from PUT 
and the upgrade file is identical to the one you can download from CCO 
supposedly for 12 only?

Anyone able to confirm these are the same files?
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