I've had no problem upgrading customers from 10.5 to 12.5 su1 using the files downloaded from the support site. We only use PUT to get the upgrade SO# for licensing, and half of the time that's not even needed.
PUT also gets you bootable iso's, but not always the latest SU. On Thu, Feb 6, 2020 at 10:29 AM JASON BURWELL via cisco-voip < cisco-voip@puck.nether.net> wrote: > I’ve always wondered the same thing so I’ll be interested to hear some > other answers. PUT has never worked properly for me and no one has ever > been able to tell me why so I pretty much just gave up on using that and > I’ve downloaded software from CCO for upgrades. > > When I went from 10.5 to 11.5 I opened up a TAC case asking about that > same message you are asking about and was told to disregard it as it was > the same file I would get from PUT but not sure if that holds true for all > upgrade packages. > > Jason > > On Feb 6, 2020, at 11:21 AM, Nick via cisco-voip < > cisco-voip@puck.nether.net> wrote: > > > CAUTION: This email originated outside of Founders Federal Credit Union. > Do not click links or open attachments unless you recognize the sender and > know the content is safe. > ------------------------------ > The upgrade files for CUCM 12.5 both SU1 and SU2 both state the following > > For upgrades from 12.x only. Upgrades from 11.x or earlier are requested > via PUT > > Is this just incorrect wording as far as i am aware there has never been > any different files for upgrades from 11 or 12, I have ordered 12.5.1 SU1 > from PUT and the upgrade file is identical to the one you can download from > CCO supposedly for 12 only? > > Anyone able to confirm these are the same files? > _______________________________________________ > cisco-voip mailing list > cisco-voip@puck.nether.net > > https://urldefense.proofpoint.com/v2/url?u=https-3A__puck.nether.net_mailman_listinfo_cisco-2Dvoip&d=DwICAg&c=CrVsPA4meZ6vEtstSPLQqC5izq21_OrN_h8zxKzEuwc&r=cxTKAF4Iaor9PiEwHMcKcEgAJ-ObtwqWBXjTvqngqNk&m=vj6cNqJH_-kssYOe-rUNGB7RHISCPXDspZxBpoxz6i4&s=ggtZ2LB__vTKLez3eloR1WqIh5BmwzhC4Zu89mlGd6I&e= > > _______________________________________________ > cisco-voip mailing list > cisco-voip@puck.nether.net > https://puck.nether.net/mailman/listinfo/cisco-voip >
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