Hy @ all we have this on normal Jabber and Jabber for VDI on some Devices with BiB Recording enabled.
Interessting would be this i think https://www.cisco.com/c/en/us/support/docs/unified-communications/jabber-windows/212176-How-to-collect-an-Audio-Capture-Dump-wit.html cheers On 15. Jul 2020, 17:12 +0200, Palmer, Brian via cisco-voip <cisco-voip@puck.nether.net>, wrote: > Call recording might be one mechanism to verify what the user is experiencing > unless you have experienced the same. Quality of service is always a thought > as well. Just throwing additional thoughts into what everybody else > mentioned.. all of which are great. > > > > > From: cisco-voip <cisco-voip-boun...@puck.nether.net> On Behalf Of Scott Voll > Sent: Monday, July 13, 2020 10:49 AM > To: cisco-voip@puck.nether.net > Subject: [cisco-voip] digitized voice quality > > All-- > > we are using Jabber 12.8 with CM 12.5 in a voice only mode. we have users > reporting digitized voice call quality. has anyone else been dealing with > this? > > we have had multiple users say if they add Video to the call it makes it > better. Anyone else seeing that? Any ideas why that would be better? > > what else can we do to make this work better? TAC has not been able to help > with this after multiple weeks of engagement. > > any thoughts? > > TIA > > Scott > > We comply with applicable Federal civil rights laws and do not discriminate. > You may access the Non-Discrimination and Accessibility Notice here. > Language Assistance Available: > Español, Kreyol Ayisien, Tiếng Việt, Português, 中文, français, Tagalog, > русский, italiano, Deutsche, 한국어, Polskie, Gujarati, ไทย, العربية, 日本語, فارسی > Florida Blue is a trade name of Blue Cross and Blue Shield of Florida, Inc. > Blue Cross and Blue Shield of Florida, Inc., and its subsidiary and affiliate > companies are not responsible for errors or omissions in this e-mail message. > Any personal comments made in this e-mail do not reflect the views of Blue > Cross and Blue Shield of Florida, Inc. The information contained in this > document may be confidential and intended solely for the use of the > individual or entity to whom it is addressed. This document may contain > material that is privileged or protected from disclosure under applicable > law. If you are not the intended recipient or the individual responsible for > delivering to the intended recipient, please (1) be advised that any use, > dissemination, forwarding, or copying of this document IS STRICTLY > PROHIBITED; and (2) notify sender immediately by telephone and destroy the > document. THANK YOU. > _______________________________________________ > cisco-voip mailing list > cisco-voip@puck.nether.net > https://puck.nether.net/mailman/listinfo/cisco-voip
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