That's very interesting, and it sounds like exactly what I was experiencing. If it ever happens again I'll try harder to find the offending email to see if this is the issue.
Many thanks, John >>>> Vijay Ramcharan 7/16/03 11:11:47 AM >>> >I once had a similar problem that was being caused by version 3.0x of >Symantec's Antivirus/Filtering software which ran on Exchange. Our >Windows users had no problems receiving mail but our Mac users ran into >a problem where a message that was flagged as spam and had its body >replaced was incorrectly being terminated. > >The user would get all messages up to the offending one but couldn't get >past it. The only solution at the time was to delete the offending >message using Outlook Web Access or log in using MAPI on a PC. Symantec >has since corrected the problem. > >------- Excerpt from Symantec's Knowledge Base -------- >POP3 session hangs while retrieving mail >Symptom: A POP3 mail client (for example, Outlook Express) stops >responding while retrieving one or more messages that were modified by >Symantec AntiVirus/Filtering for Microsoft Exchange with a text >substitution. This problem only affects single-part MIME messages >formatted as HTML or RTF. Microsoft Outlook and Outlook Express cannot >send messages in this format, so the problem is only seen in mail sent >with other mail clients. >Solution: POP3 messages must end with a period (.) on a new line. When >Symantec AntiVirus/Filtering for Microsoft Exchange replaces an >attachment or message body, it appends a carriage return (CR) to the >substituted text. However, if the source format of the message was HTML >or RTF, Symantec AntiVirus/Filtering for Microsoft Exchange was >converting the CR to for HTML or /par for RTF. This caused the >message to hang when retrieved with a POP3 mail client, because the >final period (.) was no longer on a new line. The code was fixed to add >the CR after the message is converted to HTML or RTF. This ensures that >the final period (.) is on a new line. > >Vijay Ramcharan, MCSE, CCNP/DP > > >-----Original Message----- >From: John Neiberger [mailto:[EMAIL PROTECTED] >Sent: Wednesday, July 16, 2003 11:19 AM >To: [EMAIL PROTECTED] >Subject: Slightly OT: Corrupted Emails on POP Server [7:72397] > > >I ran into this problem a couple of days ago and I'm interested if >anyone else has experienced something similar. I opened up my email >client at home the other day and noticed that it was continually >downloading the same messages over and over again. It would get to the >same message each time and the POP server would stop responding and >those messages were not removed from the server. So, several minutes >later the cycle would repeat. > >I called Comcast tech support and they said that I must have a corrupted >email on the server. The solution was to login with the web-based mail >utility and delete the offending message. I never did figure out which >message was the culprit so I deleted all of them. This has resolved the >problem but I can't figure out what would have caused the problem to >begin with. > >What sort of 'corruption' could occur to an email that would cause this >sort of behavior? > >Thanks, >John Message Posted at: http://www.groupstudy.com/form/read.php?f=7&i=72413&t=72397 -------------------------------------------------- FAQ, list archives, and subscription info: http://www.groupstudy.com/list/cisco.html Report misconduct and Nondisclosure violations to [EMAIL PROTECTED]
