Ben:
I do neither. I smile and act like that I expected that result.
THEN I reboot.
David
(tongue placed back in cheek after wagging furiously)
Besides, the secret to being a consultant is to know *at least* 2%
more than your client. Mind you, the requirement rarely exceeds
2%!
----- Original Message -----
From: "Ben Lovegrove" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Tuesday, August 08, 2000 3:19 AM
Subject: "You can call yourself and internetworking engineer when
. . . ."
> (tongue firmly in cheek)
>
> I have this theory that you can call yourself and
internetworking
> engineer when . . . .
>
> 1. You have run a debug command on a customer router while
> investigating a performance problem, or perhaps a security
issue, and
> you have caused the CPU to exceed 100% and the router has
hung/crashed.
>
> 2. You have edited an ACL remotely and reapplied it only to
find you
> have blocked all traffic including telnet from your desk and you
are
> now locked out.
>
> 3. In both of the above scenarios you have made up some story
for the
> Help Desk/1st Line Support and asked them to get the customer to
reboot
> the router, claiming that "a reboot may help the performance
problem .
> . blah . . blah"
>
> 4. In each of points 1 & 2 the customer in question is a major
account
> that has threatened legal action against your company for
failing to
> maintain SLAs, or to close the account altogether.
>
> Does this sound familiar to anyone? Have you every felt that
cold
> feeling in the pit of your stomach when you entered a command
and the
> screen froze? Did you blame hardware/software/customer/gremlins
i.e.
> anybody and anything but not yourself?
>
> ;-)
>
> Ben
>
>
>
> =====
> Ben Lovegrove, CCNP
> Redspan Solutions Ltd
> http://www.redspan.com
> Cisco: Products, Training, Jobs, Study Guides, Resources.
>
> ____________________________________________________________
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